Lowanda Robins
Richton
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Mississippi Action for Progress
09.2019 - Current
- Perform accurate data entry and maintain filing, database systems, and inventories.
- Provide general administrative support to staff and management as needed.
- Handle incoming calls, emails, and correspondence with professionalism.
- Respond to inquiries and resolve client or staff issues promptly.
- Help coordinate meetings.
- Document services and follow up with the Applicant.
- Engage with Families to help provide the service needed.
Hair Stylist
Community Development
Richton
01.2013 - 04.2017
- Delivered quality client services including cuts, color, treatments, and styling.
- Educated clients through grooming and hair care classes.
- Ensured compliance with sanitation and sterilization standards.
Benefit Manager
QVL Pharmacy
Longview
12.2005 - 03.2011
- Company Overview: Pine Belt Mental Health
- Provide customer support to any inquiries; handles pre-approval/pre-authorization.
- Consulted patients on medication usage, side effects, and benefit coverage.
- Managed specialty drug spending and resolved benefit-related issues.
- Oversaw claims processing and ensure patient compliance.
- Pine Belt Mental Health
Education
Associate Degree - Computer Office Specialist (with Medical Assistance Emphasis)
Antonelli College
Associate Degree - Licensed Cosmetology
Academy of Hair Design
Skills
- Strong Verbal & Written Communication
- Customer Service & Organizational Abilities
- Critical Thinking & Problem-Solving
- Scheduling & Data Entry
- Microsoft Office Suite
- Google Workspace
- Spreadsheet & Accounting Software Proficiency
- Data entry
- Document management
- Office software
- Client interaction
- Inventory management
- Attention to detail
- Effective communication
- Data management
- Credit and collections
- File organization
- Inventory supplies
- Multi-task management
- School records management
- Documentation and control
- Recordkeeping
- Business administration
Certification
- Director's Orientation Certification
- Child Care Regulations (Parts 1 & 2) Certification
- Playground Safety Certification
- CPR/AED/First Aid Certification
Timeline
Administrative Assistant
Mississippi Action for Progress
09.2019 - Current
Hair Stylist
Community Development
01.2013 - 04.2017
Benefit Manager
QVL Pharmacy
12.2005 - 03.2011
Associate Degree - Computer Office Specialist (with Medical Assistance Emphasis)
Antonelli College
Associate Degree - Licensed Cosmetology
Academy of Hair Design