Lucille Larson
Belzoni
Summary
Detail-oriented administrative professional with extensive experience in office support and payroll management. Proven track record in accounts payable, financial record maintenance, and efficient office operations. Expertise in coordinating schedules, managing communications, and supporting senior leadership. Strong background in team leadership and process optimization, enhancing workflow efficiency and staff productivity.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Support Staff Supervisor
Harvest/Best Academy
Minneapolis
01.1997 - Current
- Supervised and led support staff in K-12 school environment.
- Implemented scheduling systems to optimize staff coverage and resource allocation.
- Developed policies for workflow improvements and compliance with regulations.
- Conducted performance evaluations to provide constructive feedback for team members.
- Facilitated communication between departments to ensure smooth operations.
- Resolved conflicts and addressed staff concerns promptly and effectively.
- Created reports detailing weekly activities and accomplishments of the support staff team.
- Coordinated student behavior interventions and managed crisis situations.
- Trained staff on de-escalation techniques and restorative practices.
Office Manager
Mam Nem
St. Paul
01.2012 - 01.2022
- Managed payroll, invoicing, and financial records.
- Oversaw employee onboarding, training, and record-keeping.
- Handled accounts payable, deposits, and bill payments.
Administrative Assistant
MLMP Corp
Minneapolis
01.2004 - 01.2016
- Managed payroll, accounts receivable/payable, and financial statements.
- Reconciled bank statements and maintained accurate financial records.
- Implemented HR policies and administrative procedures.
Education
High School Diploma -
Skills
- Leadership in staff supervision
- Crisis intervention techniques
- Restorative conflict resolution practices
- Effective time management strategies
- Financial recordkeeping expertise
- Dependable team member qualities
- Training program development skills
- Critical thinking abilities
- Customer issue resolution strategies
- Strong written and verbal communication skills
- Outstanding customer service capabilities
- Motivated self-starter with public speaking skills
- Desktop/laptop operation proficiency
- Empathy and patience in interactions
- Adaptability to changing environments
- Multitasking capabilities
- Awareness of service levels
- Knowledge of HIPAA terminology
- Expertise in claims reporting systems
- Proficient in Microsoft Office Suite
- Experience with Google Sheets
- Familiarity with Wintac software
- QuickBooks accounting software knowledge
- Understanding of Wisenetsky system
- Securly platform experience
- Smart technology proficiency
- Experience with PowerSchool system
- Familiarity with LiveSchool platform
Certification
- Certified Instructor – CPI (Crisis Prevention Institute) | 20+ years
- Certified Instructor – CPR (American Red Cross) | 2 years
- Restorative Practices (Circle Time Facilitator) | 5 years
Custom
- 400 hours on the job training for EBD, OHD,SLD etc.
Timeline
Office Manager
Mam Nem
01.2012 - 01.2022
Administrative Assistant
MLMP Corp
01.2004 - 01.2016
Support Staff Supervisor
Harvest/Best Academy
01.1997 - Current
High School Diploma -
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