Luis Pena
Vancleave
Summary
Dynamic Storm Damage Expert at Best Choice Roofing with proven client communication and project management skills. Adept at enhancing team performance and customer satisfaction through innovative solutions. Proficient in welding and material handling, consistently meeting deadlines while ensuring safety compliance. Committed to delivering high-quality results in fast-paced environments.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Storm Damage Expert
Best Choice Roofing
Daphne
02.2025 - Current
- Speak to clients and explain what they need to know
- Manage multiple clients
- Identified needs of customers promptly and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Maintained updated knowledge through continuing education and advanced training.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Assisted with customer requests and answered questions to improve satisfaction.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Material Handler
Keith Huber
Gulfport
12.2024 - 02.2025
- Ensured compliance with safety regulations while operating material handling equipment.
- Logged unit quantities and entered data into inventory database.
- Tagged and wrote identifying information on containers, boxes and cargo.
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
- Reported any malfunctions or damages of material handling equipment promptly.
- Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
- Maintained inventory records, including tracking incoming and outgoing shipments.
- Collaborated with supervisors to develop efficient methods for storing goods.
- Loaded and unloaded trucks with appropriate material handling equipment.
- Transported hazardous materials safely according to established protocols.
Welder
Ingalls Shipbuilding
Pascagoula
01.2024 - 12.2024
- Melted and applied solder along adjoining edges of workpieces to solder joints.
- Recognized, set up, and operated shielded metal arc and gas metal arc welding equipment.
- Determined equipment and welding methods, applying knowledge of metallurgy, geometry and welding techniques.
- Cut, contoured and beveled metal and structural shapes to achieve accurate dimensions.
- Positioned and clamped workpieces together and properly assembled in jigs and fixtures.
- Completed minor torch ups with MIG welders.
- Set up welding machines based on the job at hand.
- Prepared workpiece edges by grinding, cutting, buffing or bending to verify snug fit.
Shipfitter
Ingalls Shipbuilding
Pascqgoula
05.2023 - 01.2024
- Maintained a clean and safe work environment by adhering to safety protocols.
- Fit parts together with bolts or weld them into place using electric arc-welding machines.
- Install insulation material on ships' walls and decks as required.
- Repaired sheet metal deficiencies in ducts, drainpipes and control boxes to improve components' structural integrity.
- Grind seams smooth after welding is complete.
- Remove rust from metals surfaces using grinders or sandblasters.
- Performed quality checks on equipment and materials, removed damaged or faulty metals and tools and transported waste to appropriate receptacles.
- Accurately installed components within hull of ship according to blueprint specifications.
- Powered up, calibrated and shut down fabricating machinery according to company regulations.
- Use measuring instruments such as calipers, micrometers and rulers for accurate measurements.
- Utilized furnaces and other heating equipment to weld, shape and fuse materials.
Crew Member
Superior Optical Lab
Ocean Springs
03.2022 - 05.2023
- Produced quality products by shaping and cutting lenses to fit into desired frames
- Operated and maintained various machines to mass produce ordered glasses
- Repaired and troubleshooted machines to keep production running
Crew Member
Mcdonalds
Gautier
05.2020 - 03.2022
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Maintained safe food handling practices to prevent germ spread.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Interacted pleasantly with guests to deliver quality customer service.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Education
High School Diploma -
Gautier High School
Gautier, Mississippi05-2021
Skills
- Client communication
- Project management
- Customer service
- Inventory management
- Team management
- Computer affinity
- Welding
- Fitting
- Manual labor
- Safety compliance
- Material handling
- Blueprint reading
- Data entry
- Vehicle operation
Timeline
Storm Damage Expert
Best Choice Roofing
02.2025 - Current
Material Handler
Keith Huber
12.2024 - 02.2025
Welder
Ingalls Shipbuilding
01.2024 - 12.2024
Shipfitter
Ingalls Shipbuilding
05.2023 - 01.2024
Crew Member
Superior Optical Lab
03.2022 - 05.2023
Crew Member
Mcdonalds
05.2020 - 03.2022
High School Diploma -
Gautier High School