Luis Ramirez
Southaven
Summary
Dynamic professional with a proven track record at Papa Johns, excelling in staff leadership and quality management. Skilled in training teams to enhance service delivery and customer satisfaction. Adept at operational strategies, leveraging technical skills to optimize performance and ensure efficient operations. Committed to fostering a collaborative work environment.
Overview
7
7
years of professional experience
Work History
Manager in Training
Papa Johns
11.2021 - Current
- Supervised daily operations to ensure efficient service delivery and high-quality food preparation.
- Trained and mentored team members on operational procedures and customer service excellence.
- Collaborated with management to develop strategies for improving store performance and customer satisfaction.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
Courtesy Clerk
Kroger
05.2019 - 11.2021
- Assisted customers with inquiries and product location to enhance shopping experience.
- Maintained cleanliness and organization of store aisles to ensure safety and accessibility.
- Operated cash register accurately, processing transactions efficiently during peak hours.
- Collaborated with team members to restock shelves promptly, minimizing inventory discrepancies.
Education
Associate of Arts - Business
Northwest Mississippi Community College
Southaven, MS05-2024
Skills
- Staff leadership
- Account management
- Technical skills
- Quality management
- Staff supervision
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Manager in Training
Papa Johns
11.2021 - Current
Courtesy Clerk
Kroger
05.2019 - 11.2021
Associate of Arts - Business
Northwest Mississippi Community College