LYDIA A. ROBERSON
New Albany
Summary
Experienced medical professional with a demonstrated history of providing compassionate and high-quality patient care.
Proficient in performing various clinical tasks, including monitoring vital signs, assisting with daily living activities, and
maintaining a clean and safe healthcare environment. Possesses a deep understanding of patient rights, privacy, and dignity,
ensuring a respectful and supportive care experience. Ability to work collaboratively in multidisciplinary healthcare teams. in
enhancing the well-being of patients within a healthcare setting.
Overview
3
3
years of professional experience
Work History
Direct Support Professional
Brandi’s Hope Community
07.2024 - 11.2024
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
Certified Nursing Assistant
New Albany Health And Rehab
08.2022 - 03.2023
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Inbound Sales Representatives
MCI Solutions
01.2022 - 07.2022
- Consistently met or exceeded assigned sales quotas while maintaining excellent customer satisfaction ratings.
- Increased product knowledge through continuous training, resulting in improved sales performance.
- Responded to customers within required turnaround times.
- Documented details of calls and customer interactions.
Education
New Albany High School
New Albany, MS08.2020
Skills
- Vital Signs ♦ Sterilization Techniques ♦ Electronic Health Records (EHR) ♦ Health Information Management ♦ Patient EducationMedical Terminology ♦ Interpersonal Skills ♦ Verbal/Written Communication Skills ♦ Patient CareHIPAA Compliance ♦ Infection Control ♦ BLS/CPR ♦ Process ImprovementProblem-Solving ♦ Ethical Standards ♦ Time Management
Accomplishments
Concorde Career Colleges- Southaven MS/ August 2025
Timeline
Direct Support Professional
Brandi’s Hope Community
07.2024 - 11.2024
Certified Nursing Assistant
New Albany Health And Rehab
08.2022 - 03.2023
Inbound Sales Representatives
MCI Solutions
01.2022 - 07.2022
New Albany High School
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