Lydia Tollison
Southaven
Summary
Dynamic and customer-focused professional with experience at Lily Blu, excelling in hairdressing and client satisfaction. Skilled in active listening and upselling, I consistently enhance guest experiences while maintaining a clean workspace. Proven ability to collaborate effectively with teams and manage inventory, ensuring seamless service delivery.
Overview
9
9
years of professional experience
Work History
Hairdresser
Lily Blu
Hernando, MS
03.2022 - Current
- Provided exceptional customer service to enhance client satisfaction and retention.
- Executed various hair cutting techniques, adapting styles to meet client preferences.
- Collaborated with team members to maintain cleanliness and organization in the salon.
- Assisted in inventory management, ensuring availability of essential hair care products.
Barista
Starbucks
Hernando, MS
02.2018 - 03.2022
- Prepared and served high-quality beverages per standardized recipes.
- Provided exceptional customer service to enhance guest experience.
- Maintained cleanliness and organization of workstations during shifts.
- Operated espresso machines and related equipment efficiently.
Catering Server
Landers Center
Southaven, MS
08.2017 - 12.2018
- Assisted in setting up and breaking down event spaces for catering services.
- Provided excellent customer service to guests during events.
- Delivered food and beverage orders efficiently to designated areas.
- Collaborated with team members to ensure timely service delivery.
Education
High School Diploma -
Homeschooled
Cosmetology
Delta Technical College
Horn Lake, MSSkills
- Active listening and empathy
- Team collaboration
- Upselling and product knowledge
- Problem-solving and conflict resolution
- Maintaining a clean and welcoming workspace
- Handling cash and transactions accurately
- Attention to food safety and sanitation standards
Timeline
Hairdresser
Lily Blu
03.2022 - Current
Barista
Starbucks
02.2018 - 03.2022
Catering Server
Landers Center
08.2017 - 12.2018
High School Diploma -
Homeschooled
Cosmetology
Delta Technical College