Marquisha Casnel

• Conducted thorough reviews of documents to ensure compliance with established standards.
• Collaborated with team members to enhance review processes and streamline workflows.
• Evaluated performance metrics to identify areas for process improvement and efficiency.
• Review Veterans’ disability benefit cases for accuracy and DBQ compliance in a remote work environment.
• • Analyze physician documentation for medical necessity and regulatory standards.
• Apply ICD-10, CPT, and HCPCS coding guidelines to support accurate billing.
• Identify documentation errors and coordinate corrections with providers.
• Maintain strict HIPAA compliance and data security while working remotely.

• Processed prescription orders and ensured medication accuracy.

• Completed prior authorizations to prevent treatment delays.

• Verified insurance, resolved billing issues, and ensured cost-effective medication access.

• Maintained detailed electronic patient profiles in compliance with regulations.

• Assisted disaster survivors with temporary housing and rental assistance applications.
• Provided real-time status updates and recovery guidance.
• Delivered technical assistance while maintaining strict federal compliance and confidentiality.
• Managed high-volume remote case documentation with accuracy.

• Owned and operated a service-based business managing accounting, branding, marketing, and scheduling.
• Built client base through strategic marketing and superior customer service.
• Managed budgets, payroll, inventory and daily operations.

• Identified and analyzed legal documents, discoveries and contracts.
• Wrote property descriptions for use in legal transactions.
• Organized files, records, and documentation related to legal proceedings.
• Managed customer cases related to vehicle defects under California Lemon Law.
• Organized legal documentation and coordinated with attorneys and case managers.
• Maintained accurate digital case files in high-volume environments.