Mabel Triplett
Summary
Detail-oriented professional with strong client management and logistics coordination skills. Proven ability to enhance customer satisfaction while ensuring safety compliance and timely delivery.
Overview
4
4
years of professional experience
Work History
Independent Contractor
Smooth Trip, LLC
Gautier
06.2026 - Current
- Assisted in managing travel itineraries for clients.
- Coordinated transportation arrangements for smooth trip experiences.
- Supported customer inquiries through various communication channels.
- Researched destinations to provide accurate travel information.
- Collaborated with vendors to secure transportation services.
- Kept client satisfaction high by consulting closely at various stages and incorporating important feedback.
- Maintained relationships with existing customers while seeking new ones.
- Delivered high level of customer service and support by answering questions and returning phone calls quickly.
- Resolved customer inquiries promptly via phone or email communication channels.
- Coordinated shipping of products or services to customers in a timely manner.
- Assessed company operations for compliance with safety standards.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
Marine Designer
Huntington Ingalls Industries
Pascagoula
03.2024 - Current
- Collaborated with team members to ensure project timelines were met.
- Conducted routine inspections of equipment for safety compliance.
- Maintained accurate records of materials used during production processes.
- Executed assembly tasks according to engineering specifications and blueprints.
- Communicated effectively with supervisors about workflow and challenges encountered.
- Participated in safety drills to enhance team readiness and emergency response skills.
- Assisted in the development of operational plans and tactical strategies.
- Coordinated logistics support for various field operations.
- Maintained accountability of sensitive items and documents.
- Developed innovative methods for improving efficiency within assigned unit.
- Utilized CAD software to create detailed design specifications and prototypes.
- Collaborated with engineering teams to develop innovative design solutions.
Truck Driver
Marten Transport
11.2022 - 04.2024
- Operated long-haul trucks across diverse routes for timely deliveries.
- Maintained accurate records of mileage, fuel usage, and work hours.
- Communicated effectively with clients regarding delivery schedules and requirements.
- Adhered to all traffic laws and safety protocols during transportation tasks.
- Collaborated with maintenance teams for routine truck servicing and repairs.
- Transported goods to and from specified destinations in accordance with delivery schedules.
- Communicated with dispatchers regarding pickup and delivery times.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Inspected truck before and after trips, ensuring all safety regulations were followed.
- Filled out paperwork accurately at each stop along route including bills of lading and trip sheets.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
- Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
- Complied with DOT requirements for background checks prior to operating a CMV.
- Hooked and unhooked trailers from tractor and converter dollies.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
Education
Associate of Applied Science - Drafting & Design
Mississippi Gulf Coast Community College
Perkinston, MS05-2018
Skills
- Client management
- Transportation logistics
- Itinerary planning
- Destination research
- Safety compliance
- Customer relationship management
- Communication skills
- Time management
- Vendor management
- Schedule management
- Deadline adherence
- Contract negotiation
- Freelance negotiation
- Critical thinking
Timeline
Independent Contractor
Smooth Trip, LLC
06.2026 - Current
Marine Designer
Huntington Ingalls Industries
03.2024 - Current
Truck Driver
Marten Transport
11.2022 - 04.2024
Associate of Applied Science - Drafting & Design
Mississippi Gulf Coast Community College