Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mackenzie Caylor

Lucedale

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent learning experiences and growth within.

Overview

9
9
years of professional experience

Work History

Server

R & R Seafood
07.2022 - Current
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Cultivated warm relationships with regular customers.
  • Served food and beverages promptly with focused attention to customer needs.

(This is a seasonal position)

Fire Watch/Confined Space Attendant

Mitternight Boiler Works
01.2025 - 02.2025
  • Ensured workplace cleanliness, safety standards, and organization.
  • Signaled forklift to ensure safe material handling.
  • Oversaw three gas monitors during confined space tasks.
  • Monitored and ensured safety during confined space entry.
  • Oversaw fire prevention measures in hot work environments.

Crane Flagger

Southern Response Services
01.2025 - 01.2025
  • Maximized overall productivity by keeping an organized workspace while engaged in rigging materials or directing cranes for liftss
  • Supported positive working relationships among team members through clear communication, active listening, and a commitment to collaboration.
  • Maintained a safe work environment by adhering to all relevant safety regulations and guidelines during crane operations.

Fire Watch/Class C Helper

Performance Contractors
09.2024 - 12.2024
  • Maintained a clean and organized workspace, reducing accidents and increasing overall productivity.
  • Provided reliable assistance to experienced professionals, enabling them to focus on more complex tasks or specialized areas of expertise.
  • Participated in training sessions to enhance skills and knowledge.
  • Flagged equipment operator while loading and unloading construction materials to prepare for use in construction.
  • Enhanced safety on job site by rigorously following safety protocols and conducting regular equipment checks.
  • Followed instructions from construction project managers and supervisors.

Crane Flagger

CraneWorks
09.2024 - 09.2024
  • Maximized overall productivity by keeping an organized workspace while engaged in rigging materials or directing cranes for lifts.
  • Supported positive working relationships among team members through clear communication, active listening, and a commitment to collaboration.
  • Enhanced communication between team members using clear hand signals, ensuring safe and efficient crane operation.

Medical Receptionist

McGraw Medical
08.2024 - 09.2024
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • I prepared the patient charts for the doctor.
  • Escorted patients to examination rooms.

Fire Watcher

Performance Contractors
11.2023 - 01.2024
  • Performed daily equipment checks, ensuring that all necessary firefighting tools were readily available when needed.
  • Increased awareness of potential hazards through regular communication with construction crews about best practices for preventing fires at the job site.
  • Helped maintain compliance with OSHA regulations regarding fire safety measures onsite.
  • Facilitated smooth operations during hot work activities by providing continuous surveillance of the area throughout the process.
  • Participated in training sessions, staying up-to-date on current firefighting techniques and strategies.

Front Desk Receptionist

George County Vet Clinic
07.2023 - 11.2023
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Collected room deposits, fees, and payments.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Entered and updated sensitive customer information during check-ins and room changes.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Completed data entry and filing to keep records updated for easy retrieval.

Server

Hokies BBQ
01.2022 - 07.2022
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Cultivated warm relationships with regular customers.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Served food and beverages promptly with focused attention to customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Billing Clerk

Davison Fuels & Oil LLC
01.2019 - 01.2022
  • Executed billing tasks and recorded information in company databases.
  • Managed invoicing and payment processing operations.
  • Generated daily, weekly and monthly reports for billing department.
  • Processed customer refunds and adjustments according to company policies.
  • Interacted with customers to resolve billing disputes and respond to inquiries.
  • Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Answered phone promptly and directed incoming calls to correct offices.

Front Desk Receptionist

The Orthopedic Group P.C.
06.2018 - 08.2018
  • Confirmed appointments, communicated with clients, and updated client records.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Warmly greeted patients and visitors and made each feel welcome.
  • Prepare patient charts
  • Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms



(Temporary Position)

Office Helper

Evans And Company Inc.
03.2018 - 06.2018
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • stocked shelves
  • Maintained a clean office
  • organized new inventory



(Temporary Position)


Child Care Center Teacher

Snow Road First Baptist Daycare
08.2016 - 03.2018
  • Maintain a safe play area.
  • Dress children and change diapers.
  • Observe and monitor children's play activities.
  • Communicate with children's parents or guardians about daily activities, behaviors, and related issues.
  • Keep records on individual children, including daily observations and information about activities, meals served, and medications administered.
  • Assist in preparing food and serving meals and refreshments to children.
  • Instruct children in health and personal habits, such as eating, resting, and toilet habits.
  • Help children with homework and school work.
  • Sterlize bottles and prepare formulas.
  • Read to children and teach them simple painting, drawing, handicrafts, and songs.
  • Regulate children's rest periods.
  • Perform housekeeping duties, such as laundry,dish washing, and changing linens.

Cashier

Zaxby's Chicken
12.2015 - 08.2016
  • Maintain sanitation, health, and safety standards in work areas.
  • Clean food preparation areas, cooking surfaces, and utensils.
  • Take food and drink orders and receive payments from customers.
  • Clean, stock, and restock workstations and display cases.
  • Serve orders to customers at windows, counters, or tables.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Operate cash register

Education

Associate Of Science -

Mississippi Gulf Coast Community College
Perkinston, MS
01.2025

Associate of Arts - Education

Mississippi Gulf Coast Community College
Lucedale, MS
11.2024

High School Diploma -

Mary G Montgomery High School
Semmes, AL
05.2018

Skills

  • Microsoft Word
  • Microsoft Excel
  • Microsoft Outlook
  • Sage MAS Computer Software
  • Food Handler's Card
  • CPR-certified
  • Basic Safety Plus certification
  • Confined space certified

Timeline

Fire Watch/Confined Space Attendant

Mitternight Boiler Works
01.2025 - 02.2025

Crane Flagger

Southern Response Services
01.2025 - 01.2025

Fire Watch/Class C Helper

Performance Contractors
09.2024 - 12.2024

Crane Flagger

CraneWorks
09.2024 - 09.2024

Medical Receptionist

McGraw Medical
08.2024 - 09.2024

Fire Watcher

Performance Contractors
11.2023 - 01.2024

Front Desk Receptionist

George County Vet Clinic
07.2023 - 11.2023

Server

R & R Seafood
07.2022 - Current

Server

Hokies BBQ
01.2022 - 07.2022

Billing Clerk

Davison Fuels & Oil LLC
01.2019 - 01.2022

Front Desk Receptionist

The Orthopedic Group P.C.
06.2018 - 08.2018

Office Helper

Evans And Company Inc.
03.2018 - 06.2018

Child Care Center Teacher

Snow Road First Baptist Daycare
08.2016 - 03.2018

Cashier

Zaxby's Chicken
12.2015 - 08.2016

High School Diploma -

Mary G Montgomery High School

Associate Of Science -

Mississippi Gulf Coast Community College

Associate of Arts - Education

Mississippi Gulf Coast Community College
Mackenzie Caylor