Maddox Smith
Meridian
Summary
Results-driven professional with expertise in team leadership and staff training. Successfully improved customer satisfaction and operational efficiency through effective decision-making and workflow improvements.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager
Smith's Processing
Meridian, MS
10.2025 - 03.2026
- Assisted management in daily operations and staff coordination.
- Monitored inventory levels, ensuring timely reordering of supplies.
- Provided exceptional customer service, resolving inquiries effectively.
- Implemented training programs for new employees on operational procedures.
- Collaborated with cross-functional teams to improve workflow efficiency.
- Conducted regular quality checks to maintain product standards.
- Analyzed performance metrics to identify areas for process enhancement.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Helper
L&S Woodwork
Meridian, MS
01.2022 - 07.2022
- Assisted in assembling custom woodwork pieces, ensuring quality and precision during production.
- Operated hand and power tools safely to support woodworking processes and maintain workflow efficiency.
- Collaborated with team members to optimize workspace organization, enhancing productivity and safety standards.
- Contributed to maintaining clean and organized work areas, promoting a safe working environment for all staff.
Education
High School Diploma -
Northeast High School
Meridian, MS05-2025
Skills
- Customer service
- Team leadership
- Decision-making
- Time management
- Customer relations
- Staff training and development
- Workload management
Certification
OSHA Certified
OSHA Certified
I completed the safety training course and received my OSHA certification card.
Languages
English
Native or Bilingual
Timeline
Assistant Manager
Smith's Processing
10.2025 - 03.2026
Helper
L&S Woodwork
01.2022 - 07.2022
High School Diploma -
Northeast High School