Summary
Overview
Work History
Education
Skills
Timeline
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Madeleine Kirby

Madison

Summary

Friendly, outgoing bartender who thrives in fast-paced, social environments. Passionate about connecting with people, building new friendships, and creating a welcoming atmosphere while serving guests. Skilled at multitasking effeciently, and staying calm under pressure with quick problem-solving abilities. Reliable and adaptable with a strong work ethic, proficient in inventory management and customer service. Certified in Basic Life Support (BLS) and CPR, and as an apiring nurse, committed to maintaining a responsible and safety-focused approach.

Overview

7
7
years of professional experience

Work History

Bartender/Server

Country Club of Oxford
Oxford
08.2021 - 09.2023
  • Recognized for innovative problem-solving and acknowledged for a proactive approach, resolving guest concerns and maintaining satisfaction during high-pressure shifts—which led to a raise in recognition of commitment and adaptability.
  • Built rapport with guests, generating repeat business and fostering a welcoming atmosphere.
  • Assisted in training new servers, fostering a collaborative and supportive team environment.
  • Managed daily transactions, including accurate cash handling. liquor inventory, and sales reporting.
  • Prepared and served cocktails, wine, draft beer, and bottled beer with precision and attention to detail.
  • Verified IDs to comply with state alcohol laws and ensure responsible service.
  • Maintained seamless communication with the dining staff, transferring open tabs efficiently.
  • Remained composed during peak hours, providing a friendly and engaging experience for all guests.

Tutor Volunteer

The Leap Frog Program
Oxford
08.2022 - 12.2022
  • Applied diverse teaching strategies to accommodate individual learning styles and needs.
  • Assessed student strengths and weaknesses to develop personalized instruction plans.
  • Made lessons engaging and relevant to foster enthusiasm for learning.
  • Provided constructive feedback and encouragement to motivate student progress.
  • Participated in training sessions to continuously improve tutoring techniques.
  • Supported students with learning disabilities by offering tailored strategies for academic success.

Student Intern

MississippiCare Oxford Medical Clinic
Oxford
06.2021 - 08.2021
  • Observed advanced practice nurses conducting comprehensive physical assessments.
  • Shadowed nurses during rounds and patient care activities to enhance clinical knowledge and professionalism.
  • Witnessed medical procedures, supporting development of nursing skills and clinical judgment.
  • Provided compassionate emotional support to patients and families during challenging situations.
  • Gained insight into interdisciplinary teamwork, patient confidentiality, and ethical care practices.

Lifeguard

Cypress Cove Family Aquatic Park
Woodridge
05.2016 - 09.2016
  • Maintained vigilant surveillance to ensure swimmer safety and enforce safety protocols.
  • Performed emergency rescues and administered first aid to injured or distressed patrons.
  • Responded urgently and decisively to medical emergncies, applying CPR and basic life support techniques as needed.
  • Documented incidents thoroughly through detailed reports to support safety and compliance.
  • Conducted regular safety inspections and maintained rescue equipment to ensure readiness.
  • Educated patrons on water safety and swimming fundamentals to prevent accidents.
  • Completed ongoing training to stay proficient in emergency response and lifesaving techniques.

Education

Bachelor of Arts - in Allied Health Studies

The University of Mississippi
Oxford

Skills

Professional Skills

  • Customer service & communication
  • Conflict resolution & problem-solving
  • Time management & multitasking
  • Team collaboration & staff training
  • Inventory management & POS systems
  • Public speaking & presentation skills
  • Decision making & adaptability

Technical & Educational Skills

  • Medical terminology & clinical knowledge
  • Basic Life Support (BLS) & CPR certified
  • Computer skills: Proficient in Windows platform & Microsoft Office suite (Word, Excel, PowerPoint); basic programming; data management
  • Analytical thinking & attention to detail

Timeline

Tutor Volunteer

The Leap Frog Program
08.2022 - 12.2022

Bartender/Server

Country Club of Oxford
08.2021 - 09.2023

Student Intern

MississippiCare Oxford Medical Clinic
06.2021 - 08.2021

Lifeguard

Cypress Cove Family Aquatic Park
05.2016 - 09.2016

Bachelor of Arts - in Allied Health Studies

The University of Mississippi

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Madeleine Kirby