Madeline Nguyen
D'Iberville
Summary
Positive and dedicated receptionist willing to learn a new skill if necessary. Six years of experience in customer service with excellent telephone etiquette. Proficient computer skills managing schedules and client details.
Overview
1
1
Certification
3
3
years of post-secondary education
6
6
years of professional experience
Work History
Receptionist
The Next Generation
D'Iberville
08.2020 - Current
- Greeted visitors warmly and directed them to appropriate staff members.
- Answered incoming calls, took messages, and transferred calls to personnel.
- Scheduled and confirmed appointments for clients, customers, and other visitors.
- Updated and recorded customer information to ensure accurate account management.
- Processed customer payments through cash registers and point-of-sale terminals, ensuring compliance with company policies.
- Maintained cleanliness and organization to foster a welcoming and professional environment.
Education
Associate of Arts - Pharmacy
Mississippi Gulf Coast Community College
Gulfport, MS 08.2023 - 08.2026
Diberville Senior High School
D'Iberville, MSSkills
- Greeting and seating clients
- Scheduling appointments
- Customer service
- Communication skills
- Phone etiquette
- Professional etiquette
- Organizational skills
- Recordkeeping
- Cleaning and sanitizing
- Cash handling
- Inventory management
Certification
- Pharmacy Technician License - Mississippi Board of Pharmacy; 07/30/2026
Accomplishments
- Lindy Callahan Student Athlete Award
- High School Bowling Captain (2023-2025)
- Senior Class President
Affiliations
- 80+ hours of community service in high school
- Volunteer assistant bowling coach (2025-2026)
- Annual food vendor at Vietnamese Martyrs Lunar New Year Festival
Timeline
Associate of Arts - Pharmacy
Mississippi Gulf Coast Community College
08.2023 - 08.2026
Receptionist
The Next Generation
08.2020 - Current
Diberville Senior High School