Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madelyn Smith

Rienzi

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Overview

5
5
years of professional experience

Work History

Agent Development Manager

Colonial Life
06.2025 - Current
  • Operated and maintained applicant tracking and candidate management systems.
  • Studied job descriptions and qualifications to determine applicant requirements.
  • Created and delivered HR training sessions to staff, managers and executives.
  • Developed and monitored employee recognition programs.
  • Informed clients of policies and procedures.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Identified potential risks in client businesses and recommended appropriate insurance coverage.
  • Utilized CRM software to manage client relationships.
  • Calculated premiums and established payment methods for sales.
  • Generated leads through cold-calling, networking and other outreach methods.
  • Met with customers to provide information about available products and policies.
  • Designed presentations and marketing materials to promote insurance products.
  • Developed new business and managed new and existing clients.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Negotiated and closed long-term agreements with new clients in assigned territory.

Salesperson

Rich's Westside Convienence
05.2020 - 05.2025
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.

Pharmacy Technician

Medical Plaza Pharmacy
08.2020 - 04.2023
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Entered and processed patients' prescriptions into internal system.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Collected co-payments or full payments from customers.

Education

BBA -

Mississippi State University
05.2025

Associate of Arts - Kinesiology

Northeast Mississippi Community College
05.2023

High School Diploma -

Booneville High School
05.2021

Skills

  • Relationship building
  • Human resources coordination
  • Business correspondence
  • Organizational skills
  • Appearance scheduling
  • Problem-solving
  • Documenting information
  • Conflict resolution
  • Recordkeeping proficiency
  • Clear communication
  • Positive attitude

Timeline

Agent Development Manager

Colonial Life
06.2025 - Current

Pharmacy Technician

Medical Plaza Pharmacy
08.2020 - 04.2023

Salesperson

Rich's Westside Convienence
05.2020 - 05.2025

Associate of Arts - Kinesiology

Northeast Mississippi Community College

High School Diploma -

Booneville High School

BBA -

Mississippi State University

Similar Profiles

CREATE PROFILE
Madelyn Smith