Madison Clark
Biloxi Paper Co.
Gulfport
1
Certification
9
years of professional experience
Experienced with maintaining accurate financial records and managing ledgers efficiently. Utilizes in-depth knowledge of financial software to streamline accounting processes and ensure timely reconciliations. Track record of ensuring regulatory compliance and supporting financial decision-making through detailed reporting.
Work History
Customer Support Specialist
1 Year 1 Month- Resolved customer inquiries through phone and email, ensuring prompt and effective communication.
- Collaborated with cross-functional teams to enhance customer service protocols and improve overall satisfaction.
- Resolved customer inquiries through multiple channels, enhancing overall satisfaction and retention.
Accounting Office Assistant
5 Years 3 Months- Managed account reconciliations and monitored loans and accounts to ensure timely payments.
- Process accounts payable and receivable, journal entries, invoicing, collections, and purchase orders.
- Manage account reconciliations and monitor loans and accounts to ensure payments are current.
- Transfer financial details from journals to general ledgers and data-processing sheets with a strong focus on accuracy.
- Operate accounting software to record, store, and analyze financial information.
- Resolved customer billing inquiries and streamlined daily office operations for improved efficiency.
- Assisted with inventory management by processing deliveries, conducting stock checks, and maintaining optimal stock levels.
- Managed accounts payable and receivable, ensuring timely payments and accurate record-keeping.
Awards Associate
1 Year- Facilitated sales of merchandise to customers, completed contracts, and arranged deliveries.
- Engaged customers to assess needs and preferences, delivering tailored product information.
- Responded to customer inquiries about store products and merchandise, enhancing customer understanding.
Education
Bachelor of Science - Finance
Currently pursuing
Associate Degree - Applied Science of Business Management
High School Diploma
Skills
Customer Service
Accounts Payable & Receivable
Invoicing & Billing
Invoice Processing
Account Reconciliation
Journal Entries
Purchase Orders
Month-End Closing
Data Entry Accuracy
Accounting Software
Certification
Microsoft Excel Certification
Business and Marketing Management Technology Certificate
Administrative Office Technology Certificate
Timeline
Customer Support Specialist
Imperial Brady
07.2025 - CurrentRead More
Accounting Office Assistant
Biloxi Paper Co.
05.2021 - CurrentRead More
Awards Associate
Alliston's Screen-printing and Embroidery
01.2018 - 01.2019Read More
Harrison Central High School
High School Diploma
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Mississippi Gulf Coast Community College
Associate Degree from Applied Science of Business Management
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Southern New Hampshire University
Bachelor of Science from Finance
Read More