Madison Hathcock
Greenville
Summary
Proven to excel in high-pressure environments, I demonstrated exceptional customer service and multitasking skills at The Old Swiftwater Restaurant. My ability to maintain composure and deliver prompt, friendly service, while collaborating effectively with teammates, significantly enhanced guest experiences. My expertise includes strong multitasking and a warm, welcoming approach to guest interactions.
Professional in customer service with track record of delivering high standards of hospitality in busy restaurant settings. Consistently maintained welcoming atmosphere and effectively managed tables to ensure smooth operations. Valued for strong teamwork and ability to adapt to changing demands while focusing on customer satisfaction and efficiency.
Overview
3
3
years of professional experience
Work History
Waitress
The Old Swiftwater Restaurant
02.2024 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Hostesss
Sherman Restaurant
02.2022 - 12.2022
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Associate Degree in Nursing - Nursing
Mississippi Delta Community College
Moorhead, MS05-2026
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
Timeline
Waitress
The Old Swiftwater Restaurant
02.2024 - Current
Hostesss
Sherman Restaurant
02.2022 - 12.2022
Associate Degree in Nursing - Nursing
Mississippi Delta Community College
Similar Profiles
Sydney MannSydney Mann
Social Media at Desaki Restaurant/Swiftwater HotelSocial Media at Desaki Restaurant/Swiftwater Hotel
Kenneth I. WashingtonKenneth I. Washington
Lead Bellman at The SwiftwaterLead Bellman at The Swiftwater
Brett LopezBrett Lopez
Electrician at Swiftwater Electric And SolarElectrician at Swiftwater Electric And Solar