Maegan Johnson
Brandon,MS
Overview
4
4
years of professional experience
Work History
WIOA Customer Engagement Manager
Hinds Community College
04.2022 - Current
- Led customer engagement strategies for Ecosystem 5 under the Workforce Innovation and Opportunity Act (WIOA), enhancing outreach and access to workforce development services for job seekers and employers.
- Built and maintained strategic partnerships with local workforce boards, training providers, community organizations, and employers to align services with regional labor market needs.
- Analyzed customer data and feedback to improve program delivery, increase enrollment in training programs, and ensure compliance with WIOA performance metrics.
- Communicated regularly with partner agencies to share updates, coordinate referrals, and support smooth service delivery across the ecosystem.
Edult Instructor and Creator
Mississippi Community College Board
01.2022 - 05.2022
- Hired on a contract basis by the Mississippi Community College Board to support the launch of their statewide Adult Education Online initiative (Edult)
- Designed and delivered online instruction to adult education students, focusing on preparing learners for high school equivalency exams.
- Developed comprehensive Reading and Social Studies course content now utilized across the state’s adult education programs.
- Created and implemented curriculum using the Canvas LMS platform, demonstrating proficiency in course design, content structuring, and learner engagement tools.
- Collaborated with state-level education leaders to ensure alignment with adult education standards and digital learning best practices.
Adult Education Instructor
Hinds Community College
05.2021 - 05.2022
- Delivered instruction in foundational academic skills (reading, writing, math) and workplace readiness to adult learners, including GED and HiSET candidates.
- Facilitated Smart Start Pathway curriculum, focusing on essential employability skills, digital literacy, goal setting, and professional communication.
- Adapted lesson plans to accommodate diverse learning styles, educational backgrounds, and personal barriers, including childcare and transportation challenges.
- Provided individualized support, mentoring, and career coaching to help adult learners transition into postsecondary education, training programs, or employment.
Education
Master of Arts - Higher Education Administration
University of Louisville
Louisville, KY05-2025
Bachelor of Arts - General Studies
University of Mississippi
Oxford, MS12.2018
Associate of Applied Science - Paralegal Technology
Northwest Mississippi Community College
Senatobia, MS05.2016
Timeline
WIOA Customer Engagement Manager
Hinds Community College
04.2022 - Current
Edult Instructor and Creator
Mississippi Community College Board
01.2022 - 05.2022
Adult Education Instructor
Hinds Community College
05.2021 - 05.2022
Master of Arts - Higher Education Administration
University of Louisville
Bachelor of Arts - General Studies
University of Mississippi
Associate of Applied Science - Paralegal Technology
Northwest Mississippi Community College
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