Makenzie Sessions
Hickory
Summary
Energetic professional in hospitality management, known for high productivity and efficiency in task completion. Possess specialized skills in customer service, conflict resolution, and time management. Excel at communication, teamwork, and adaptability, ensuring smooth operations and positive guest experiences in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Zack Garvin's Steakhouse
Newton
09.2022 - Current
- Responded to customer inquiries via phone, managing to-go orders effectively.
- Upheld cleanliness standards in the dining area by sanitizing surfaces between seatings.
- Delivered menus and explained specials to enhance the dining experience.
Office Worker
East Central Community College
Decatur
07.2022 - 11.2023
- Directed visitors upon arrival, ensuring proper access to departments.
- Interacted professionally with customers through phone and email communications.
- Maintained and organized both electronic and physical filing systems for optimal retrieval.
- Oversaw daily office functions, sustaining a clean and orderly environment.
- Streamlined communication processes within the office and with external stakeholders.
- Handled incoming phone calls, directing inquiries to the correct staff members.
- Efficiently operated office equipment, including printers and copiers, to support tasks.
- Ensured confidentiality of all sensitive documents and information.
Education
Associate of Science - Pre-Nursing
East Central Community College
Decatur, MS05-2024
High School Diploma -
Newton County High School
Decatur, MS05-2022
Bachelor of Science - Nursing
Mississippi University For Women
Columbus, MSSkills
- Customer service
- Cleanliness standards
- Visitor direction
- Communication skills
- Office organization
- Time management
- Data entry
- Team collaboration
- Problem-solving
- Attention to detail
- POS system operations
- Microsoft Office
- File management
- Task prioritization
- Confidentiality management
- Professional demeanor
- Patient charting
- Filing systems knowledge
- Medical terminology
- Client interaction
Certification
- BLS Certified
Timeline
Restaurant Hostess
Zack Garvin's Steakhouse
09.2022 - Current
Office Worker
East Central Community College
07.2022 - 11.2023
Associate of Science - Pre-Nursing
East Central Community College
High School Diploma -
Newton County High School
Bachelor of Science - Nursing
Mississippi University For Women
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