Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mandi Amos

Byram

Summary

Finance professional with a strong background in accounting and customer service. Ready to enhance financial management and reporting within the organization. Known for precision in financial record-keeping and adeptness in auditing. Trusted team player dedicated to ensuring financial accuracy and meeting evolving business demands through analytical problem-solving and clear communication. Excited to take on challenging assignments to further develop technical and soft skills while contributing to the growth of the company.

Overview

13
13
years of professional experience

Work History

Accountant II

MDHS
06.2023 - Current
  • Second-level Accounting professional responsible for examining, accounting for, reconciling, analyzing, and interpreting accounting data and records. At this level, employees apply professional and technical accounting knowledge to undertake analysis and interpretations of financial information and data in accordance with general and government accounting practices and principles. Accountable for working under the guidance or within the framework of established processes, systems, practices, and regulations and applying those to perform work, research information, and make evaluations and recommendations.
  • Reconciled accounts and reviewed expense data, net worth, and assets.
  • Handled day-to-day accounting processes to drive financial accuracy.

Procurement Assistant II

MDHS
09.2022 - 06.2023
  • This is advanced-level vocational procurement work which involves purchasing materials, supplies, services, and equipment; maintaining and anticipating inventory usage and securing supplies; and interviewing vendors and state agency representatives to resolve purchasing matters. Incumbents work with purchasing orders, invoices, requisitions, and vouchers. Work also involves the direction and analysis of contract proposals and/or negotiations or the review and analysis of procurement information submitted by state agencies. The work may include responsibility for investigating current market prices and trends and the planning and administration of purchasing/contracts programs. Incumbents may also assist state agencies by initiating recommendations and procedures. Incumbents receive general supervision from a higher-level Analyst or other a supervisor/manager.

Customer service Representative

Centerpoint Energy
05.2022 - 09.2022
  • Inputs construction and maintenance information into SAP and/or Mobile Data, initiates customer billing, creates follow-up orders, updates order information, and communicates order information to field operations to ensure the accuracy and integrity of company records. Receives, analyzes, interprets, calculates, verifies the accuracy and completeness of ESD work orders, customer invoicing and other related documentation. Reviews work orders and time charges in SAP for accuracy, for compliance and completeness. Contacts customers to obtain pertinent information to support the work order process or information inquiry. Maintains current knowledge of department and company information regarding pricing and other general knowledge. Assigns work orders to vendors and approves/pays contractor invoices while collaborating with Contract Services.

Revenue Specialist

Department Of Revenue
07.2021 - 05.2022
  • Second-level professional revenue position accountable for the serving of legal documents, the seizure and sale of real and personal property, and the proper processing of the monies collected so as to guarantee the taxpayer constitutional rights of due process of law. Employees at this level possess increased knowledge, abilities, and skills in applying the Mississippi tax statutes as they relate to business policies and procedures. Incumbents work independently requiring less guidance from management and provide supervision and technical guidance to lower classifications of revenue officers.

Customer Service Representative

Young Williams
04.2020 - 07.2021
  • Initiates follow-up case status calls to customers as required. Maintains confidentiality and security of case information. Performs other duties as may be assigned by management. Provides information to customers in a courteous, polite and professional manner. Obtains assistance from the assigned Case Specialist or Supervisor as appropriate and in accordance with established policies and procedures.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Rural Carrier

USPS
09.2019 - 05.2020
  • Pleasantly greeted and engaged customers, assisting with any mail-related issues.
  • Handled sensitive materials responsibly, ensuring confidentiality of customer information at all times.

Clerical Support

MDHS
01.2019 - 06.2019
  • This is the entry-level Administrative Support position. The incumbent works within set guidelines and under direct supervision to perform simple and repetitive clerical, printing, and mail related duties.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.

Front Desk Coordinator

MS Eyecare Associates
04.2017 - 01.2019
  • Greet and welcome patients and visitors in a friendly and professional manner. Answer phone calls, schedule appointments, and manage patient inquiries. Verify patient insurance information and collect necessary paperwork. Maintain patient records and ensure accuracy of information. Assist with billing and payment processing Coordinate with medical staff to ensure smooth patient flow Follow HIPAA guidelines to maintain patient confidentiality. Handle emergencies or difficult situations with composure and professionalism
  • Balanced daily cash drawer reconciliations, ensuring accurate financial recordkeeping.

Pre Suit

Morgan & Morgan
07.2015 - 04.2016
  • Assist case managers and attorneys with organizing, filing and maintaining of client files. Complete check request for medical records, accident reports, driving records & vehicle ownership as requested and submit to accounting for processing.
  • Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
  • Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.

Leasing Agent

Chapel Ridge Of Richland
08.2012 - 04.2015
  • Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
  • Performed background, reference and credit checks as part of screening process of prospective tenants.
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.

Education

Associate of Arts - Accounting

Holmes CC
Ridgeland, MS
05-2027

Diploma -

Cornerstone Christian Correspondence School
07-2012

Skills

  • Analytical reasoning
  • Innovative thinking
  • Team leadership
  • Collaborative teamwork
  • Effective time management
  • Strong organizational skills
  • Detail-oriented approach
  • Flexible problem-solving
  • Service excellence
  • Effective communication
  • Data analysis
  • Technical skills
  • Project management
  • Sales expertise
  • Marketing
  • Public speaking
  • Research
  • Effective communication skills
  • Writing
  • Presentation skills

Timeline

Accountant II

MDHS
06.2023 - Current

Procurement Assistant II

MDHS
09.2022 - 06.2023

Customer service Representative

Centerpoint Energy
05.2022 - 09.2022

Revenue Specialist

Department Of Revenue
07.2021 - 05.2022

Customer Service Representative

Young Williams
04.2020 - 07.2021

Rural Carrier

USPS
09.2019 - 05.2020

Clerical Support

MDHS
01.2019 - 06.2019

Front Desk Coordinator

MS Eyecare Associates
04.2017 - 01.2019

Pre Suit

Morgan & Morgan
07.2015 - 04.2016

Leasing Agent

Chapel Ridge Of Richland
08.2012 - 04.2015

Associate of Arts - Accounting

Holmes CC

Diploma -

Cornerstone Christian Correspondence School
Mandi Amos