MARCO YOUNG
Walmart
Okolona
6
years of professional experience
Achieved family stability through dedication to work and personal growth. Fostered a nurturing atmosphere for six children, emphasizing lifelong learning and adaptability.
Work History
Team Lead Automotive
1 Year 11 Months- Led team to achieve operational efficiency through effective scheduling and task delegation.
- Trained new employees on company policies, procedures, and customer service standards.
- Monitored inventory levels to ensure stock availability and reduce waste.
- Implemented process improvements that enhanced workflow and reduced downtime.
- Conducted performance reviews and provided constructive feedback to team members.
- Collaborated with management to develop strategies for enhancing customer satisfaction.
- Resolved customer inquiries and issues promptly, maintaining high service standards.
- Coordinated daily operations, ensuring alignment with corporate objectives and policies.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Trained new team members by relaying information on company procedures and safety requirements.
Orderfiller
4 Years 7 Months- Fulfilled customer orders accurately and efficiently to enhance satisfaction.
- Operated warehouse equipment, including forklifts and pallet jacks, to streamline operations.
- Organized and maintained inventory levels to ensure optimal stock availability.
- Collaborated with team members to improve order processing efficiency and accuracy.
- Implemented safety protocols to create a secure working environment for all staff.
- Contributed to a safe working environment by adhering to strict safety protocols during all tasks.
Education
High School Diploma
Skills
Attention to detail
Conflict resolution
Customer focus
Coaching and mentoring
Performance monitoring
Performance improvement
Workplace safety
Process improvement
Employee evaluation
Employee training
Additional Information - Established
186
Timeline
Team Lead Automotive
Walmart
08.2024 - CurrentRead More
Orderfiller
Walmart Dc
01.2021 - 08.2025Read More
Shannon High School
High School Diploma
Read More