Marcus Parker
Hattiesburg
Summary
Reliable sales representative with 4+ years of leveraging sales knowledge to ensure client satisfaction, maximize revenue, and develop lasting customer relationships.
Overview
6
6
years of professional experience
Work History
Independent Contractor
Marks Freelance Services
12.2022 - Current
- As an independent contractor, I have been actively using various gig platforms to secure flexible employment opportunities, as well as maintaining my you tube channel, and other variety of freelance services.
Sales Consultant
MCXXM Inc. / Xfinity by Comcast
01.2022 - 11.2022
- Implement CSG SOFTWARE for transactions such as repackaging TV & internet deals, editing equipment, transferring service across locations, and starting service
- Identify the customer needs and sell available products by addressing customer inquiries with expert product knowledge to provide an overall excellent customer experience
- Engage with customers throughout sales process through a friendly and welcoming demeanor leading to an increase in sales of 15%-20%
Sales Representative
Crown Wireless Corp
08.2018 - 01.2022
- Implementing retention strategies by mentioning mobile upgrades, and auto drafting bill pays
- Developing sales of services to existing customers and increasing sales up to 50%
- Resolving all issues efficiently, and boosting customer satisfaction ratings, by providing an overall excellent customer experience; selling pre-paid plans along with the setting up of social media platforms, contacts, photos along with features mentioned on service plans such as HBO MAX
- Identifying the customers needs, building relationships and overcoming objections via discounts to drive sales of pre-paid wireless services
- Increasing productivity and overall flow by acquiring new customers by marketing via flyers and selling referral programs.
Education
Some University - Biological Sciences
University of Southern Mississippi
Hattiesburg, MS12.2016
High School Diploma -
Columbia High School
Columbia, MS05.2014
Skills
- Active Listening
- Upselling (4 years)
- Negotiation
- Customer retention (4 years)
- Marketing
- Sales Pitch Development
- Persuasion
- Flexibility
- Public Relations
- Sales Software Proficiency
- CSG Software (Less than 1 year)
Aboutme
Hattiesburg, MS, 39401
Timeline
Independent Contractor
Marks Freelance Services
12.2022 - Current
Sales Consultant
MCXXM Inc. / Xfinity by Comcast
01.2022 - 11.2022
Sales Representative
Crown Wireless Corp
08.2018 - 01.2022
Some University - Biological Sciences
University of Southern Mississippi
High School Diploma -
Columbia High School
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