Maria Jackson
Olive Branch,MS
Summary
Compassionate Registered Nurse with 12+ years of experience in rehabilitation, skilled nursing, and home health. Skilled in complex care management, comprehensive assessment, interdisciplinary collaboration, and patient/family education. Adept at addressing social determinants of health, building personalized care plans, and leveraging telephonic/digital outreach to close care gaps. Proven record of driving measurable improvements in patient outcomes, compliance, and satisfaction. Seeking a Care Management RN role where clinical expertise and member-centered communication advance quality and cost-effective care.
Overview
13
13
years of professional experience
Work History
Registered Nurse
Encompass Health and Rehabilitation Hospital
02.2025 - Current
- Performed comprehensive patient assessments and collaborated with interdisciplinary teams to create and implement individualized rehabilitation care plans.
- Monitored patient progress, identified barriers to care, and adjusted interventions to support recovery and safe discharge planning.
- Educated patients and families on disease processes, medications, and post-acute care needs to improve outcomes and reduce readmissions.
- Administered medications, IV therapy, and wound care while ensuring compliance with documentation and regulatory standards.
- Implemented fall-prevention protocols, closely monitored high-risk patients, and educated staff, resulting in a 20% reduction in falls and a 15% increase in patient satisfaction scores.
- Provided structured feedback to nursing leadership on trends in falls among confused patients and those with altered mental status; recommended interventions such as increased rounding frequency, visual cues, and enhanced staff training, which were adopted and contributed to improved safety outcomes.
- Utilized Cerner EMR software for documentation, medication administration, and interdisciplinary communication to ensure timely, accurate, and compliant records.
Registered Nurse (Home Health)
Help at Home
09.2019 - 02.2025
- Conducted comprehensive assessments to evaluate clinical conditions, social determinants of health, and barriers to care.
- Developed, implemented, and updated individualized care/service plans with patients, families, and providers.
- Coordinated with interdisciplinary teams and community organizations to provide resources addressing unmet needs such as housing and transportation.
- Educated patients and families on chronic disease management, medication adherence, and safety practices.
- Provided telephonic outreach when patients called for assistance outside home visits and sent digital resources to reinforce care plans.
- Documented care management activities in compliance with state, federal, and payer requirements, supporting continuity of care and improved outcomes.
- Reduced emergency room visits by approximately 18% among high-risk home health patients through proactive telephonic follow-ups, early intervention, and reinforcement of care plan goals.
RN Supervisor
Allenbrooke Nursing & Rehab Center
07.2018 - 05.2019
- Supervised unit staff and managed assignments to maintain safe, high-quality, cost-effective workflows.
- Conducted assessments, administered medications/treatments, and ensured accurate documentation.
- Collaborated with physicians and providers to coordinate discharges and seamless care transitions.
- Educated patients and families on conditions, medications, and discharge needs, improving adherence.
- Mentored and evaluated LPNs and CNAs to uphold quality and regulatory standards.
LPN/RN (Home Health)
Oxford Healthcare
06.2017 - 07.2018
- Monitored and documented patient status, communicating changes to providers for timely care plan revisions.
- Supported diverse patient populations with orthopedic, respiratory, and chronic conditions.
- Provided education to patients and caregivers, reinforcing safety practices and self-care engagement.
LPN (Mental Health Population)
Oak Grove Retirement Home
02.2016 - 07.2017
- Partnered with consulting physicians to develop and revise treatment plans for mental health residents.
- Delivered bedside care including IV administration and mobility assistance.
- Maintained accurate medical histories and facilitated communication with families to support autonomy and informed decisions.
- Delegated tasks appropriately to staff and ensured compliance with care protocols.
LPN
Clarksdale Nursing & Rehab Center
09.2012 - 12.2015
- Performed assessments, interventions, and medication administration while supervising caregivers.
- Evaluated effectiveness of medications and treatments and updated care plans accordingly.
- Educated patients and caregivers on disease processes, treatment adherence, and health maintenance.
- Responded decisively in emergencies and collaborated with interdisciplinary teams to deliver holistic care.
Education
BSN - Nursing
Mississippi University for Women
Columbus, MS08.2019
ADN - Nursing
Coahoma Community College
Clarksdale, MS05.2017
Licensed Practical Nursing - undefined
Hinds Community College
Vicksburg, MS06.2012
Skills
- Complex Care Management
- Patient Assessment
- Care Planning & Evaluation
- Interdisciplinary Collaboration
- Patient/Family Education
- Chronic Condition Management
- Medication Administration
- Social Determinants of Health
- Resource & Referral Support
- Care Transitions
- Telephonic & Digital Outreach
- Documentation & Compliance
- Quality & Outcome Improvement
- Team Leadership
- EMR/EHR (Microsoft Office proficient, Cerner)
Timeline
Registered Nurse
Encompass Health and Rehabilitation Hospital
02.2025 - Current
Registered Nurse (Home Health)
Help at Home
09.2019 - 02.2025
RN Supervisor
Allenbrooke Nursing & Rehab Center
07.2018 - 05.2019
LPN/RN (Home Health)
Oxford Healthcare
06.2017 - 07.2018
LPN (Mental Health Population)
Oak Grove Retirement Home
02.2016 - 07.2017
LPN
Clarksdale Nursing & Rehab Center
09.2012 - 12.2015
ADN - Nursing
Coahoma Community College
Licensed Practical Nursing - undefined
Hinds Community College
BSN - Nursing
Mississippi University for Women