Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maria Jackson

Olive Branch,MS

Summary

Compassionate Registered Nurse with 12+ years of experience in rehabilitation, skilled nursing, and home health. Skilled in complex care management, comprehensive assessment, interdisciplinary collaboration, and patient/family education. Adept at addressing social determinants of health, building personalized care plans, and leveraging telephonic/digital outreach to close care gaps. Proven record of driving measurable improvements in patient outcomes, compliance, and satisfaction. Seeking a Care Management RN role where clinical expertise and member-centered communication advance quality and cost-effective care.

Overview

13
13
years of professional experience

Work History

Registered Nurse

Encompass Health and Rehabilitation Hospital
02.2025 - Current
  • Performed comprehensive patient assessments and collaborated with interdisciplinary teams to create and implement individualized rehabilitation care plans.
  • Monitored patient progress, identified barriers to care, and adjusted interventions to support recovery and safe discharge planning.
  • Educated patients and families on disease processes, medications, and post-acute care needs to improve outcomes and reduce readmissions.
  • Administered medications, IV therapy, and wound care while ensuring compliance with documentation and regulatory standards.
  • Implemented fall-prevention protocols, closely monitored high-risk patients, and educated staff, resulting in a 20% reduction in falls and a 15% increase in patient satisfaction scores.
  • Provided structured feedback to nursing leadership on trends in falls among confused patients and those with altered mental status; recommended interventions such as increased rounding frequency, visual cues, and enhanced staff training, which were adopted and contributed to improved safety outcomes.
  • Utilized Cerner EMR software for documentation, medication administration, and interdisciplinary communication to ensure timely, accurate, and compliant records.

Registered Nurse (Home Health)

Help at Home
09.2019 - 02.2025
  • Conducted comprehensive assessments to evaluate clinical conditions, social determinants of health, and barriers to care.
  • Developed, implemented, and updated individualized care/service plans with patients, families, and providers.
  • Coordinated with interdisciplinary teams and community organizations to provide resources addressing unmet needs such as housing and transportation.
  • Educated patients and families on chronic disease management, medication adherence, and safety practices.
  • Provided telephonic outreach when patients called for assistance outside home visits and sent digital resources to reinforce care plans.
  • Documented care management activities in compliance with state, federal, and payer requirements, supporting continuity of care and improved outcomes.
  • Reduced emergency room visits by approximately 18% among high-risk home health patients through proactive telephonic follow-ups, early intervention, and reinforcement of care plan goals.

RN Supervisor

Allenbrooke Nursing & Rehab Center
07.2018 - 05.2019
  • Supervised unit staff and managed assignments to maintain safe, high-quality, cost-effective workflows.
  • Conducted assessments, administered medications/treatments, and ensured accurate documentation.
  • Collaborated with physicians and providers to coordinate discharges and seamless care transitions.
  • Educated patients and families on conditions, medications, and discharge needs, improving adherence.
  • Mentored and evaluated LPNs and CNAs to uphold quality and regulatory standards.

LPN/RN (Home Health)

Oxford Healthcare
06.2017 - 07.2018
  • Monitored and documented patient status, communicating changes to providers for timely care plan revisions.
  • Supported diverse patient populations with orthopedic, respiratory, and chronic conditions.
  • Provided education to patients and caregivers, reinforcing safety practices and self-care engagement.

LPN (Mental Health Population)

Oak Grove Retirement Home
02.2016 - 07.2017
  • Partnered with consulting physicians to develop and revise treatment plans for mental health residents.
  • Delivered bedside care including IV administration and mobility assistance.
  • Maintained accurate medical histories and facilitated communication with families to support autonomy and informed decisions.
  • Delegated tasks appropriately to staff and ensured compliance with care protocols.

LPN

Clarksdale Nursing & Rehab Center
09.2012 - 12.2015
  • Performed assessments, interventions, and medication administration while supervising caregivers.
  • Evaluated effectiveness of medications and treatments and updated care plans accordingly.
  • Educated patients and caregivers on disease processes, treatment adherence, and health maintenance.
  • Responded decisively in emergencies and collaborated with interdisciplinary teams to deliver holistic care.

Education

BSN - Nursing

Mississippi University for Women
Columbus, MS
08.2019

ADN - Nursing

Coahoma Community College
Clarksdale, MS
05.2017

Licensed Practical Nursing - undefined

Hinds Community College
Vicksburg, MS
06.2012

Skills

  • Complex Care Management
  • Patient Assessment
  • Care Planning & Evaluation
  • Interdisciplinary Collaboration
  • Patient/Family Education
  • Chronic Condition Management
  • Medication Administration
  • Social Determinants of Health
  • Resource & Referral Support
  • Care Transitions
  • Telephonic & Digital Outreach
  • Documentation & Compliance
  • Quality & Outcome Improvement
  • Team Leadership
  • EMR/EHR (Microsoft Office proficient, Cerner)

Timeline

Registered Nurse

Encompass Health and Rehabilitation Hospital
02.2025 - Current

Registered Nurse (Home Health)

Help at Home
09.2019 - 02.2025

RN Supervisor

Allenbrooke Nursing & Rehab Center
07.2018 - 05.2019

LPN/RN (Home Health)

Oxford Healthcare
06.2017 - 07.2018

LPN (Mental Health Population)

Oak Grove Retirement Home
02.2016 - 07.2017

LPN

Clarksdale Nursing & Rehab Center
09.2012 - 12.2015

ADN - Nursing

Coahoma Community College

Licensed Practical Nursing - undefined

Hinds Community College

BSN - Nursing

Mississippi University for Women

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