Mariah Pratt
Okolona
Summary
Dynamic Retail Sales Associate with proven expertise in customer engagement and problem-solving, honed at The Home Depot Store and Food Giant. Excelled in teamwork and collaboration, significantly contributing to sales targets and customer loyalty. Skilled in retail sales, adept at creating memorable shopping experiences and resolving issues efficiently.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
The Home Depot Store
06.2021 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Greeted customers and provided outstanding customer service.
Retail Sales Associate
Food Giant
05.2020 - 06.2021
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
- Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
- Assisted in setting up promotional displays to attract customer attention and boost sales.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
- Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
High School Diploma -
Okolona High School
Okolona, MS05.2022
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Customer assistance
- Customer engagement
- Retail sales
Timeline
Retail Sales Associate
The Home Depot Store
06.2021 - Current
Retail Sales Associate
Food Giant
05.2020 - 06.2021
High School Diploma -
Okolona High School
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