Mariana Bridges
Yazoo City
Summary
Professional in finance sector with strong background in loan processing and customer service. Known for providing reliable support in high-pressure environments, adapting to changing needs, and consistently achieving results through teamwork. Skilled in financial analysis, loan documentation, and compliance, with focus on accurate and efficient service. Respected for clear communication and problem-solving abilities. Qualified for this position due to excellent management skills, financials, decision making, computer skills, and a very strong willed personality. I strive to be the best for myself, team, and company.
Overview
7
7
years of professional experience
Work History
Loan Assistant
Bank Of Yazoo
Yazoo City, MS
12.2024 - Current
- Processed loan applications, ensuring compliance with regulatory requirements and bank policies.
- Assisted clients in gathering necessary documentation for loan approvals, enhancing customer experience.
- Coordinated communication between lenders and clients to facilitate timely loan processing.
- Reviewed financial statements and credit reports, verifying accuracy and completeness of information.
- This is my current position and I am consistently learning new skills daily.
Teller
Bank Of Yazoo
Yazoo City, MS
08.2024 - 12.2024
- Processed customer transactions efficiently while ensuring accuracy in cash handling.
- Assisted customers with account inquiries, providing exceptional service and support.
- Maintained up-to-date knowledge of banking products and services to enhance client interactions.
- Collaborated with team members to streamline daily operations and improve workflow efficiency.
- Conducted regular audits to ensure compliance with bank policies and procedures, minimizing risk.
- Trained new tellers on operational procedures, enhancing team performance and service delivery.
- Resolved customer issues promptly, fostering a positive relationship between clients and the bank.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
Customer Service Manager
Scott Petroleum
Belzoni, MS
07.2023 - 08.2024
- Led customer service team to enhance operational efficiency and service quality.
- Developed training programs for staff to improve product knowledge and customer engagement skills.
- Streamlined complaint resolution process, increasing customer satisfaction and retention rates.
- Implemented new CRM system, improving tracking of customer interactions and follow-up procedures.
- Managed the office alone, all computer work, daily inventory, casbah drawer,
- There was not a single thing that came through the office that I did not deal with
Teacher
Little Blessings Daycare
Yazoo CIty, MS
05.2023 - 07.2023
- Developed engaging lesson plans to promote cognitive and social development in children.
- Created a nurturing environment that encouraged curiosity and exploration among students.
- Implemented daily activities that enhanced fine motor skills and language acquisition.
- Managed a classroom of 13
- Made adequate and quick decisions that best supported the children
Teller
Guaranty Bank And Trust
Belzoni, MS
07.2021 - 05.2023
- Processed customer transactions accurately and efficiently, enhancing overall service quality.
- Managed cash drawer, ensuring balanced transactions and compliance with bank policies.
- Assisted customers in resolving account inquiries, providing exceptional service and support.
- Educated clients on various banking products, fostering informed financial decisions.
- Managed 4 ATM's
- Computer Documentation
Patient Care Technician
Sharkey Issaquena County Hospital
Rolling Fork
11.2020 - 07.2021
- Assisted nursing staff with patient care tasks and daily activities.
- Monitored vital signs and reported changes to healthcare team promptly.
- Maintained cleanliness and organization of patient areas and equipment.
- Supported patients with mobility, bathing, and hygiene needs effectively.
- Computer noting and charting
Loan Officer
People’s Financial Services
Belzoni, MS
05.2019 - 07.2019
- Assisted clients in completing loan applications and gathering necessary documentation.
- Evaluated credit history and financial information to assess loan eligibility.
- Educated borrowers on various loan products and terms to facilitate informed decisions.
- Collaborated with underwriters to ensure timely processing of loan requests.
- Front desk taking payments, greeting customers, answered phones appropriately, computer charting and processing
Education
Associate of Science - Education
Holmes Community College
Goodman, MS05.2021
Skills
- Team collaboration
- Document verification
- Loan underwriting
- Administrative support
- Loan origination
- Loan processing
- Compliance
- Records oversight
- Financial history assessments
- Application checks
- Credit assessment
- File processing
- Closing preparation
- Cash handling
- Self motivation
- Team building
- Organization
- Closing assistance
- Loan servicing
- Microsoft office
Timeline
Loan Assistant
Bank Of Yazoo
12.2024 - Current
Teller
Bank Of Yazoo
08.2024 - 12.2024
Customer Service Manager
Scott Petroleum
07.2023 - 08.2024
Teacher
Little Blessings Daycare
05.2023 - 07.2023
Teller
Guaranty Bank And Trust
07.2021 - 05.2023
Patient Care Technician
Sharkey Issaquena County Hospital
11.2020 - 07.2021
Loan Officer
People’s Financial Services
05.2019 - 07.2019
Associate of Science - Education
Holmes Community College