Marienid De Jesus Lebron
Gautier
Summary
Dedicated sales associate with a proven track record in customer service and problem-solving. Expertise in relationship building and time management, ensuring customer satisfaction and loyalty.
Overview
5
5
years of professional experience
Work History
Sales Associate
SUBWAY®Restaurants
01.2023 - 09.2024
- Delivered exceptional customer service, enhancing overall dining experience and fostering customer loyalty.
- Operated point-of-sale system efficiently, ensuring accurate transactions and timely service delivery.
- Maintained cleanliness and organization of work area, adhering to health and safety standards consistently.
- Assisted in inventory management, tracking product levels to minimize waste and ensure availability.
- Collaborated with team members to prepare fresh ingredients and assemble sandwiches according to customer specifications.
- Trained new staff on operational procedures, promoting adherence to company policies and best practices.
- Resolved customer complaints swiftly, ensuring satisfaction through effective communication and problem-solving skills.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided positive first impressions to welcome existing, new, and potential customers.
Sales Associate
Las Americas
03.2020 - 06.2020
- Prepared merchandise for sales floor by pricing or tagging.
- Money counter
Education
No Degree -
Pascagoula High School
Pascagoula, MSSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Relationship building
Bilingual
I can speak 100% Spanish and English
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Sales Associate
SUBWAY®Restaurants
01.2023 - 09.2024
Sales Associate
Las Americas
03.2020 - 06.2020
No Degree -
Pascagoula High School