Mariyah Mangum
Southhaven
Summary
Dedicated professional with a proven track record at Sam’s Club and Extended Life Personal Care, excelling in customer service and patient care. Demonstrated ability to enhance customer satisfaction and patient well-being through efficient service and empathetic assistance. Skilled in money handling and vital signs monitoring, significantly improving process efficiency and patient safety.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Frontline Cashier
Sam’s Club
05.2023 - Current
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
PCT
Extended Life Personal Care Staffing Agency
08.2024 - 10.2024
- Monitored patient vitals and documented changes using patient monitoring tools.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
Education
Associate of Applied Science -
Northwest Mississippi Community College
Senatobia, MS12-2024
High School Diploma -
Desoto Central High School
Southaven, MS05-2023
Skills
- Excellent customer service
- Patience and empathy
- Reliability and punctuality
- Money handling
- Patient care
- Patient feeding
- Recording vital signs
- Direct patient care
Certification
- National Certified Phlebotomy Technician (NCPT) - National Center for Competency Testing (NCCT).
- Basic Life Support Certification (BLS)
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
Timeline
PCT
Extended Life Personal Care Staffing Agency
08.2024 - 10.2024
Frontline Cashier
Sam’s Club
05.2023 - Current
- National Certified Phlebotomy Technician (NCPT) - National Center for Competency Testing (NCCT).
- Basic Life Support Certification (BLS)
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
Associate of Applied Science -
Northwest Mississippi Community College
High School Diploma -
Desoto Central High School
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