Mark Owens
Dentons Auto and Glass
Columbus
13
years of professional experience
Results-driven Auto Body technician and painter with expertise in paint application and color matching. With over 20 years of experience, recognized for enhancing productivity through effective multitasking and maintaining high-quality standards. Proven ability to adapt to changing demands while ensuring exceptional finishes, and customer satisfaction. Committed to safety and excellence in every project. Years of experience and dispatching as well, leading a two-man crew with 62 trucks. Highly skilled in many different areas of work.
Work History
Auto Body Technician
3 Months- Managed workflow to ensure timely completion of repair projects while maintaining quality standards.
- Diagnosed and repaired vehicle body damages using advanced tools and techniques.
- Utilized collision repair hammers, welders and grinders to address bodywork needs.
- Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
- Inspected vehicles to identify and document repair needs.
- Reassembled and replaced parts to complete body repairs.
- Improved overall customer satisfaction by providing high-quality auto body repairs and exceptional service.
Auto Body Technician
2 Years- Assisted with vehicle repairs by preparing parts and tools for technicians.
- Maintained cleanliness of work areas, ensuring compliance with safety standards.
- Collaborated with team members to streamline workflow and improve efficiency in repairs.
- Delivered consistent results in meeting deadlines, prioritizing workload effectively to complete tasks within specified timeframes.
- Reassembled and replaced parts to complete body repairs.
- Prepared surfaces for priming, painting and refinishing.
- Examined vehicles to determine extent of damage and repairs required.
Dispatcher
2 Years 6 Months- Coordinated transportation schedules to optimize delivery routes and reduce wait times.
- Managed communication between drivers and clients to ensure timely updates and efficient service.
- Utilized dispatch software to track vehicle locations and monitor driver performance.
- Implemented process improvements that enhanced operational efficiency and reduced delays.
- Oversaw daily dispatch activities, ensuring compliance with safety regulations and company policies.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
Auto Body Technician
8 Years 5 Months- Supported inventory management by organizing and tracking supplies and materials.
- Learned operation of specialized equipment for paint application and bodywork tasks.
- Responded to customer inquiries regarding repair status and service options effectively.
- Documented repair processes accurately to maintain detailed service records.
- Assisted in reducing turnaround times on jobs, performing minor repairs such as small dent removals and buffing scratches efficiently.
- Supported the completion of high-quality repairs by mixing paint accurately according to manufacturer specifications.
- Reduced material waste through careful management of supplies inventory and optimizing usage wherever possible.
- Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
- Inspected vehicles to identify and document repair needs.
- Prepared surfaces for priming, painting and refinishing.
Auto Body Technician
2 Years 7 Months- Participated in training sessions to enhance skills in automotive repair techniques.
- Enhanced customer satisfaction by providing efficient and friendly service during vehicle drop-off and pick-up processes.
- Contributed to a professional shop appearance by maintaining clean, presentable customer-facing areas and ensuring all equipment was in proper working order.
- Increased shop efficiency by maintaining a clean and organized work environment for all staff members.
- Maximized customer satisfaction through timely follow-ups on completed jobs, addressing any concerns or questions promptly.
Education
High School Diploma
Skills
Auto body repair
Body filler application
Power tool operation
Workplace safety
Sanding techniques
Hand-eye coordination
Frame straightening
Automotive painting
Collision repair
Paint preparation
Dent removal
Vehicle disassembly
Hand tool proficiency
Power tool proficiency
Paint matching
Deadline oriented
Surface sanding
Damage assessment
Body panel repair
Dent hammering
Body part replacement
Attentive to detail
Attention to detail
Multitasking Abilities
Parts replacement
Color mixing
Timeline
Auto Body Technician
Dentons Auto and Glass
02.2026 - 05.2026Read More
Auto Body Technician
Hardin's Body Shop
02.2024 - 02.2026Read More
Dispatcher
Fields Dispatching
02.2022 - 08.2024Read More
Auto Body Technician
Burchfields Body Shop
03.2016 - 08.2024Read More
Auto Body Technician
Waters
07.2013 - 02.2016Read More
Starkville High
High School Diploma
Read More