Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Markayla James

Jackson,MS

Summary

Adept at enhancing customer experiences, I spearheaded a team at Kroger, elevating service standards through exceptional leadership and problem-solving skills. My tenure at Aplos' Simple Mediterranean honed my accuracy in financial transactions and customer service, showcasing my multitasking prowess and empathetic approach. While being a full-time student, I have balanced many organizations and leadership roles. My background also includes proficient computer skills, underpinning my ability to streamline operations.

Overview

2
2
years of professional experience

Work History

Cashier

Aplos' Simple Mediterranean
10.2024 - Current
  • I greet customers entering the store and respond quickly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier Team Lead

Kroger
06.2023 - 07.2024
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.

Receptionist

Auxiliary Enterprises
11.2022 - 04.2024
  • Greeted incoming students and parents professionally and provided friendly, knowledgeable assistance.
  • Communicated with clients, and updated client records.
  • Answered phones promptly and directed incoming calls to the correct offices.
  • Kept reception area clean and neat to give visitors a positive first impression.

Education

Bachelor of Science - Healthcare Administration

Jackson State University
Jackson, MS
12-2025

High School Diploma -

Redford Union High School
Redford, MI
06-2021

Skills

  • Work ethic and integrity
  • Public Speaking
  • Team Leadership
  • Creativity

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Cashier

Aplos' Simple Mediterranean
10.2024 - Current

Cashier Team Lead

Kroger
06.2023 - 07.2024

Receptionist

Auxiliary Enterprises
11.2022 - 04.2024

Bachelor of Science - Healthcare Administration

Jackson State University

High School Diploma -

Redford Union High School
Markayla James