Dusty McPherson
Crystal Springs
Summary
Mission-oriented Youth Pastor successful in developing youth ministry program and serving as positive role model. Accomplished in helping youths strengthen personal relationships with God and while providing growth opportunities.
Overview
9
9
years of professional experience
Work History
Relationship Banker
JPMorgan Chase
11.2023 - Current
- Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.
- Strengthened client relationships by providing personalized banking solutions and excellent customer service.
- Maintained up-to-date knowledge of banking products and industry trends to provide expert advice to clients effectively.
- Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.
- Expanded client base through effective networking and referral generation, leading to increased business opportunities.
- Resolved customer complaints and disputes to maintain satisfaction and loyalty.
- Answered customer questions and explained available services such as deposit accounts, bonds, and securities.
- Cultivated strong customer relationships by providing tailored advice and services.
Youth Pastor
Harmony Baptist Church
01.2020 - 07.2024
- Built lasting relationships with youth and parents or guardians.
- Collaborated with church leadership to develop strategies for growing the congregation's youth ministry program.
- Utilized various teaching techniques to effectively communicate biblical truths to young people in an engaging and relevant manner.
- Ensured a safe environment for all participants during activities by adhering to strict safety guidelines and protocols.
- Taught and counseled youth ages 13 to 19.
- Organized successful retreats that provided opportunities for spiritual reflection, personal growth, and fellowship among peers.
- Planned weekly groups as well as special events and overnight retreats.
- Created an inclusive atmosphere that welcomed individuals from diverse backgrounds, fostering a sense of unity and belonging within the youth group.
- Developed strong connections within the local community by partnering with schools, organizations, and other churches on various initiatives.
- Empowered young people to take ownership of their faith journey through small group discussions and Bible study sessions.
Financial Associate
Thrivent Financial
04.2022 - 10.2023
- Opened accounts for new and existing customers and assisted customers in completing application forms.
- Assisted clients in achieving their financial goals with tailored savings plans and investment strategies.
- Proposed investment products to customers.
- Conducted thorough research on market trends to inform investment decisions and mitigate risks.
- Developed strong relationships with clients through consistent communication and exceptional customer service skills.
- Maintained knowledge of new investment products and assisted in developing sales strategies.
- Advised clients on tax-saving strategies while ensuring compliance with all applicable laws and regulations.
Home Sales Inspector
Orkin Pest Control
10.2015 - 03.2022
- Prepared reports detailing findings of inspections, investigations, and tests.
- Ensured compliance with industry regulations through meticulous attention to detail during inspections.
- Delivered detailed reports on findings from inspections, helping stakeholders understand areas requiring attention or improvement in order to maintain regulatory compliance.
- Upheld codes and regulations governing materials, processes, and procedures.
- Identified potential hazards and recommended corrective actions, ensuring a safer work environment for all employees.
- Maintained up-to-date inspection and audit records for improved reporting and analysis.
- Mentored junior inspectors, sharing industry expertise to enhance their skills and abilities in performing thorough inspections.
Education
No Degree - Hotel, Motel, And Restaurant Management
Hinds Community College
Raymond, MSHigh School Diploma -
Crystal Springs Christain Academy
Crystal Springs, MS05.1999
Skills
- Relationship building and management
- Customer Service-Oriented
- Financial Services
- Financial Advising
- Community Service
- Relational ministry
- Pastoral Care
- Discipleship training
- Biblical Knowledge
- Counseling
Timeline
Relationship Banker
JPMorgan Chase
11.2023 - Current
Financial Associate
Thrivent Financial
04.2022 - 10.2023
Youth Pastor
Harmony Baptist Church
01.2020 - 07.2024
Home Sales Inspector
Orkin Pest Control
10.2015 - 03.2022
No Degree - Hotel, Motel, And Restaurant Management
Hinds Community College
High School Diploma -
Crystal Springs Christain Academy
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