Mark E. Richardson
Meridian
Summary
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.
Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in Aircraft Servicer Role at V2X.
Overview
2
2
years of professional experience
Work History
Grocery Stocker
Piggly Wiggly Supermarket
04.2025 - Current
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
- Collaborated with team members to maintain well-stocked shelves during peak shopping hours for optimal customer experience.
Food Service Handler
Honey Baked Ham Co. & Cafe
11.2024 - 03.2025
- Implemented proper food handling techniques to maintain safe cooking practices.
- Provided exceptional customer service by addressing concerns or special requests promptly and professionally.
- Supported staff training initiatives by sharing knowledge of best practices in food handling and preparation techniques.
- Reduced waste through effective portion control measures and efficient use of ingredients during preparation.
- Maintained a clean and sanitary work environment, reducing the likelihood of food contamination.
- Enhanced customer satisfaction by promptly and accurately fulfilling food orders.
- Collaborated with team members to ensure smooth service during peak hours, resulting in positive customer feedback.
Server
Squealers BBQ
06.2023 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
Education
High School Diploma -
West Lauderdale High School
Collinsville, MS05-2024
Skills
- Time management
- Heavy lifting
- Cleaning and sanitizing
- Workplace safety
- Pallet jack operations
- Flexible schedule
- Customer service
- Willing to learn
- Positive attitude
- Friendly and personable
- Customer relationships
- Safe lifting procedures
- Truck unloading
- Safety processes and procedures
- Safety compliance
- Verbal and written communication
Timeline
Grocery Stocker
Piggly Wiggly Supermarket
04.2025 - Current
Food Service Handler
Honey Baked Ham Co. & Cafe
11.2024 - 03.2025
Server
Squealers BBQ
06.2023 - 08.2024
High School Diploma -
West Lauderdale High School
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