Markell Richardson
Flowood
Summary
Dynamic and results-oriented professional with a proven track record at GEICO for enhancing operational efficiency through diligent fraud detection and claim assessment. Demonstrates exceptional patience, a welcoming demeanor, and a strong initiative. Excelled in customer service roles, significantly improving first impressions and customer satisfaction. Skilled in accurate financial handling and team collaboration.
Experienced with greeting and assisting guests to ensure pleasant experience.
Overview
9
9
years of professional experience
Work History
Greeter
Holmes Community College
01.2025 - Current
- Maintained a clean and organized entrance area, contributing to a positive first impression for visitors.
- Answered customer questions and pointed individuals in right directions.
Liability Claims Representative
GEICO
08.2018 - 03.2024
- Conducted site visits for thorough assessments of damage in order to make accurate determinations on claim payouts.
- Saved the company money through diligent fraud detection efforts during claim investigations.
Cashier
Kroger
04.2016 - 05.2018
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Associate of Arts - Criminal Justice
Holmes Community College
Ridgeland05-2027
Skills
- Patience and composure
- Initiative and Self-motivation
- Team player mentality
- Welcoming demeanor
Timeline
Greeter
Holmes Community College
01.2025 - Current
Liability Claims Representative
GEICO
08.2018 - 03.2024
Cashier
Kroger
04.2016 - 05.2018
Associate of Arts - Criminal Justice
Holmes Community College
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