Marqual Outlaw
Gluckstadt
Summary
Results-driven Business Administration professional with experience in warehouse management, sales, operations, inventory control, and customer service. Proven ability to lead teams, improve operational efficiency, manage inventory systems, and maintain high productivity standards in fast-paced environments. Skilled in staff supervision, logistics coordination, sales support, and problem-solving with a strong focus on organizational success and customer satisfaction.
Overview
13
13
years of professional experience
Work History
Warehouse Manager
Lost Hat Co
Gluckstadt, MS
03.2023 - Current
- Oversee daily warehouse operations including receiving, storage, picking, packing, and shipping functions.
- Conduct regular inventory audits and reconcile stock levels to maintain accurate inventory records and reduce loss.
- Recruit, train, schedule, and supervise warehouse staff to improve productivity and operational performance.
- Enforce workplace safety standards and maintain OSHA compliance to ensure a safe working environment.
- Coordinate workflow planning, space allocation, and labor management to optimize operational efficiency and control costs.
- Monitor warehouse performance metrics and implement process improvements to streamline operations.
- Maintain equipment and ensure proper handling of merchandise and materials throughout warehouse operations.
Outside Sales Consultant
AT&T
Jackson, MS
01.2020 - 01.2023
- Assisted customers with purchasing products, services, accessories, and account management solutions.
- Handled inbound customer calls and provided sales and technical support assistance.
- Processed paperwork and managed inventory, shipping, receiving, and merchandising responsibilities.
- Performed monthly inventory audits and reconciled discrepancies to improve accuracy.
- Utilized strategic sales techniques to increase revenue and strengthen customer relationships.
Finish Operator & Quality Control
Metal Coaters
Byram, MS
01.2017 - 01.2020
- Operated roll coater machinery and adjusted coating viscosity to meet production requirements.
- Monitored and adjusted equipment to ensure efficient and accurate operation.
- Inspected finished materials for quality assurance and customer specification compliance.
- Operated forklifts, overhead cranes, packing tippers, and auxiliary equipment safely and effectively.
- Assisted with packaging, wrapping, and shipment preparation of finished products.
Supervisor
Beacon Truck Wash
Jackson, MS
01.2013 - 01.2017
- Assisted in daily operations management and employee supervision.
- Trained and mentored new employees on safety procedures and operational standards.
- Consulted with customers and recommended products and services to meet customer needs.
- Monitored workflow progress and ensured productivity goals were achieved.
- Helped develop training materials and improve operational efficiency.
Education
Bachelor of Arts - Business Administration
Mississippi State University
Starkville, MS01.2020
Business Administration
Hinds Community College
Jackson, MS01.2016
High School Diploma - undefined
Lanier High School
Jackson, MS01.2014
Skills
- Warehouse Operations Management
- Inventory Control & Auditing
- Staff Training & Supervision
- Forklift & Machinery Operation
- OSHA & Workplace Safety Compliance
- Shipping & Receiving
- Logistics Coordination
- Customer Service & Sales
- Team Leadership
- Communication & Problem Solving
- Quality Control
- Time Management
- Microsoft Office & Inventory Systems
Timeline
Warehouse Manager
Lost Hat Co
03.2023 - Current
Outside Sales Consultant
AT&T
01.2020 - 01.2023
Finish Operator & Quality Control
Metal Coaters
01.2017 - 01.2020
Supervisor
Beacon Truck Wash
01.2013 - 01.2017
Business Administration
Hinds Community College
High School Diploma - undefined
Lanier High School
Bachelor of Arts - Business Administration
Mississippi State University