Marquell Bell
Jackson
Summary
Seasoned Production Technician bringing 4 years of hands-on experience inspecting and testing finished products and performing maintenance tasks such as making minor equipment adjustments. Tech-savvy individual possessing outstanding safety record and documented history of increasing efficiency and decreasing costs. Well-versed in maintaining and monitoring physical inventories and creating comprehensive reports on status of operating equipment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Production Technician
Nissan North America, Inc.
09.2018 - 06.2024
- Suggested and implemented new ideas to improve quality, reduce cost and support production work environment.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Promptly documented and reported all defective equipment and hazardous conditions.
- Improved workflow by reordering supplies to prevent shortages and downtime.
Customer Service Representative
Modivcare
02.2017 - 03.2018
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Murrah High School
Jackson, MS05.2016
Skills
- Materials handling
- Quality control
- Product assembly
- Taking inventory
Certification
- Certified Forklift Driver
Timeline
Production Technician
Nissan North America, Inc.
09.2018 - 06.2024
Customer Service Representative
Modivcare
02.2017 - 03.2018
High School Diploma -
Murrah High School
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