Mary Davis
Sledge
Summary
Dynamic and detail-oriented professional with proven expertise in order accuracy and packing efficiency at Brentwood. Recognized for enhancing customer satisfaction through meticulous order verification and maintaining a clean, safe workspace. Skilled in pallet jack operation and committed to fostering teamwork to optimize warehouse operations.
Overview
10
10
years of professional experience
Work History
Picker/Packer
Brentwood
9759 Church Rd W, Walls, MS 38680
08.2020 - Current
- Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.
- Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
- Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
- Reduced packing time for orders by efficiently organizing and assembling packages in line with company standards.
- Contributed to warehouse efficiency by collaborating with teammates on load planning, space optimization, and material handling procedures.
- Ensured timely shipment of products by prioritizing urgent orders and coordinating with warehouse team members.
- Increased customer satisfaction by carefully inspecting items for damages or defects before packaging and shipping.
- Expedited warehouse operations during peak periods by staying flexible with work hours and assisting colleagues in completing high-priority tasks.
- Strengthened warehouse operations by cross-training in various roles, providing backup support during employee absences or high-volume periods.
- Minimized product returns due to incorrect shipments by double-checking packed items against order specifications prior to dispatching parcels.
- Maintained compliance with all relevant regulations regarding packaging materials, hazardous goods handling, and waste disposal practices within the facility.
- Facilitated seamless order fulfillment with proper preparation of shipping documents, including invoices, packing slips, and waybills.
Housekeeping Room Attendant
Gold Strike Casino Resort Tunica Ms
1010 Casino Center Dr, Tunica Resorts, MS 38664
02.2016 - 03.2020
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
Skills
- Pallet jack operation
- Order accuracy
- Packing efficiency
- Warehouse safety
- Shipping and receiving
- Loading and unloading
- Labeling and tagging
- Hand-eye coordination
- Workplace cleanliness
- Maintaining equipment
- Stock replenishment
- Pick-list processing
- Barcode scanning
- Time management
- Order picking
- Order verification
- Box building and packing
- Work order processing
- Workplace organization
Timeline
Picker/Packer
Brentwood
08.2020 - Current
Housekeeping Room Attendant
Gold Strike Casino Resort Tunica Ms
02.2016 - 03.2020