Summary
Overview
Work History
Skills
Timeline
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Mary Davis

Sledge

Summary

Dynamic and detail-oriented professional with proven expertise in order accuracy and packing efficiency at Brentwood. Recognized for enhancing customer satisfaction through meticulous order verification and maintaining a clean, safe workspace. Skilled in pallet jack operation and committed to fostering teamwork to optimize warehouse operations.

Overview

10
10
years of professional experience

Work History

Picker/Packer

Brentwood
08.2020 - Current
  • Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.
  • Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
  • Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
  • Reduced packing time for orders by efficiently organizing and assembling packages in line with company standards.
  • Contributed to warehouse efficiency by collaborating with teammates on load planning, space optimization, and material handling procedures.
  • Ensured timely shipment of products by prioritizing urgent orders and coordinating with warehouse team members.
  • Increased customer satisfaction by carefully inspecting items for damages or defects before packaging and shipping.
  • Expedited warehouse operations during peak periods by staying flexible with work hours and assisting colleagues in completing high-priority tasks.
  • Strengthened warehouse operations by cross-training in various roles, providing backup support during employee absences or high-volume periods.
  • Minimized product returns due to incorrect shipments by double-checking packed items against order specifications prior to dispatching parcels.
  • Maintained compliance with all relevant regulations regarding packaging materials, hazardous goods handling, and waste disposal practices within the facility.
  • Facilitated seamless order fulfillment with proper preparation of shipping documents, including invoices, packing slips, and waybills.

Housekeeping Room Attendant

Gold Strike Casino Resort Tunica Ms
02.2016 - 03.2020
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Promoted a safe work environment by adhering to health and safety regulations while performing duties.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.

Skills

  • Pallet jack operation
  • Order accuracy
  • Packing efficiency
  • Warehouse safety
  • Shipping and receiving
  • Loading and unloading
  • Labeling and tagging
  • Hand-eye coordination
  • Workplace cleanliness
  • Maintaining equipment
  • Stock replenishment
  • Pick-list processing
  • Barcode scanning
  • Time management
  • Order picking
  • Order verification
  • Box building and packing
  • Work order processing
  • Workplace organization

Timeline

Picker/Packer

Brentwood
08.2020 - Current

Housekeeping Room Attendant

Gold Strike Casino Resort Tunica Ms
02.2016 - 03.2020

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Mary Davis