Mary Lou Dill
Flora
Summary
Accomplished professional with over 20 years of diverse experience in management and customer service. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
21
21
years of professional experience
Work History
Manager of Mail Room /Copy Center Manager
Mississippi College
2017.03 - Current
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and clients.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
- Streamlined project delivery processes, significantly reducing time to receive incoming mail.
- Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Public Safety Officer /Front Office Administrator
Mississippi College Office of Public Safety
2008.02 - 2017.03
- Maintained accurate records of incidents and actions taken during shifts, contributing to effective communication between team members and supervisors.
- Patrolled assigned areas on foot and patrol vehicle
- Monitored surveillance systems for potential threats or suspicious behavior on campus and reporting findings to appropriate authorities for further investigation.
- Notified emergency personnel of incidents requiring medical assistance and aid.
Offshore Accommodations Stewart
East Coast Catering / Reliance Offshore
2004.01 - 2007.06
- Worked on a large gas and oil vessel.
- Assisted in training new stewards on company policies and procedures, fostering a supportive team environment.
- Conducted regular quality checks on accommodations ensuring cleanliness.
- Participated in routine safety drills as part of emergency preparedness measures onboard the vessel.
Sample Catcher
Diversified Well Logging
2006.01 - 2006.06
- Collecting, washing and drying drilling cuttings for analysis
- Assisting mud logger and data engineer with sample descriptions.
- Following all site safety and environmental policies.
- Communicating effectively with the drilling crew and geological personnel
Administrative Clerk
Traver's EnCana Oil Camp
2004.11 - 2005.04
- Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
- Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
- Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
Education
Industrial Engineering Courses
College of The North Atlantic
St. John's, NL2003-01
Business Administration
Compu College School of Business
St. John's, NL06.1995
High School Diploma -
Stella Maris High
Trepassey, NL06.1991
Skills
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Customer service
- Team leadership
- Operations management
References
Brent Perkins
Assistant Director of Public Safety
Mississippi College
(601) 925-3204 (W)
(601) 954- 3818 (C)
Josh Frazier
Captain of Patrol
Clinton Police Department
(601) 383-3353
Loretta McPherson
Remote Camp Chef
ESS Support Services
(902) 794-1985
Timeline
Manager of Mail Room /Copy Center Manager
Mississippi College
2017.03 - Current
Public Safety Officer /Front Office Administrator
Mississippi College Office of Public Safety
2008.02 - 2017.03
Sample Catcher
Diversified Well Logging
2006.01 - 2006.06
Administrative Clerk
Traver's EnCana Oil Camp
2004.11 - 2005.04
Offshore Accommodations Stewart
East Coast Catering / Reliance Offshore
2004.01 - 2007.06
Business Administration
Compu College School of Business
Industrial Engineering Courses
College of The North Atlantic
High School Diploma -
Stella Maris High