Results-oriented team player with over a decade in management and sales. Dedicated to the company mission and exceeding expectations. Ready and able to learn any skills that may be needed for any task.
Overview
14
14
years of professional experience
Work History
General Manager
Alta Cima Corp
11.2023 - Current
Responsible for authorization of all expenditures, invoicing, and general location improvement.
Tasked with testing new sales strategies, new technological integrations, and general productivity improvements for the central region of the company.
Responsible for community outreach within sales region
Improved year-over-year sales from previous GM by 50%.
Used business relationships to improve turnaround for customer delivery and overall customer satisfaction.
Senior Sales Associate
Spartan Housing, LLC.
06.2020 - 10.2023
Top-three salesperson, year-over-year.
Trained new sales associates to great success.
Made daily management-level decisions to get homes funded.
Great relationships with lenders, homebuilders, and vendors.
Ensured a positive customer experience in order to get referrals and repeat business.
Auxiliary Manager
Resort Vacations, Inc.
04.2016 - 03.2020
Received "Most Valuable Team Player" award 2016, 2017, 2018, 2019.
Responsible for training all new hirees.
New hirees typically top in sales their first month.
Relocated to Irving, TX to assist in opening new store.
Top-ten company-wide in sales and earnings per customer.
Laid-off due to COVID, recruited by Spartan Housing, LLC due to prior sales and management experience.
Owner
MW Helpdesk
08.2011 - 03.2016
IT helpdesk support for multiple small businesses in the Silicon Valley.
24/7 assistance for admin-level IT support.
In-person consults and installation of fileservers and security systems.
Consulted for business management and CRM systems.
Education
Business Management
Antelope Valley College
Lancaster, CA
05-2016
Linguistics
San Jose State University
San Jose, CA
05-2011
Skills
Multilingual
10 Years of Management Experience
Detail Oriented
Relationship Builder
Trained in Sales and Customer Management
Timeline
General Manager
Alta Cima Corp
11.2023 - Current
Senior Sales Associate
Spartan Housing, LLC.
06.2020 - 10.2023
Auxiliary Manager
Resort Vacations, Inc.
04.2016 - 03.2020
Owner
MW Helpdesk
08.2011 - 03.2016
Business Management
Antelope Valley College
Linguistics
San Jose State University
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