Matthew Michel
Ellisville
Summary
Dynamic Sales Manager with proven success in driving sales strategies and mentoring teams. Expertise in inventory management and customer relationship management. Committed to enhancing product knowledge and achieving revenue targets.
Overview
22
22
years of professional experience
Work History
Sales Manager
Proflow Motorsports
Laurel
10.2016 - Current
- Developed sales strategies to increase market share in motorsport industry.
- Trained and mentored sales team to enhance product knowledge and performance.
- Collaborated with marketing to create promotional materials for powersport sales.
- Analyzed customer feedback to improve service quality and product offerings.
- Managed inventory levels to ensure optimal stock for sales operations.
- Built relationships with key clients to enhance customer loyalty and satisfaction.
- Conducted market research to identify emerging trends in powersport products.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
Parts/Accessories/Assistant Apparel Manager
Hattiesburg Cycles
Hattiesburg
01.2014 - 10.2016
- Assisted in managing merchandise displays and inventory for apparel department.
- Analyzed sales trends to optimize product assortment and stock levels effectively.
- Coordinated with suppliers for timely delivery of apparel products and promotional materials.
- Inspected incoming shipments for quality control purposes prior to stocking shelves with merchandise.
- Executed store visual standards and maintained displays to maximize customer appeal.
Major Unit Sales
Hattiesburg Cycles
Hattiesburg
02.2012 - 01.2014
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Operated register, handled cash and processed credit card transactions.
- Produced sales documents, finalized deals and filed records.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Listened to customer needs to identify and recommend best products and services.
- Advised customers on the latest product features and benefits.
Parts/Accessories/Apparel/Service
Hattiesburg Cycles
Hattiesburg
01.2011 - 02.2012
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Recognized by management for providing exceptional customer service.
- Exceeded customer satisfaction by finding creative solutions to problems.
Pre-Owned Sales Manager
Hattiesburg Cycles
Hattiesburg
09.2009 - 01.2011
- Managed pre-owned inventory.
- Coordinated marketing initiatives to promote pre-owned powersports.
- Analyzed sales reports to identify growth opportunities in the pre-owned segment.
- Collaborated with service department to enhance vehicle readiness for sale.
- Implemented best practices for trade-in evaluations.
Parts/Accessories/Apparel
Hattiesburg Cycles
Hattiesburg
01.2009 - 09.2009
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Achieved cost-savings by developing functional solutions to problems.
- Worked with cross-functional teams to achieve goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Major Unit Sales
Hattiesburg Cycles
Hattiesburg
05.2006 - 01.2009
- Greeted customers and provided exceptional customer service.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Provided accurate information about products, prices and services.
Service/Setup/Assembly
Hattiesburg Cycles
Hattiesburg
01.2004 - 05.2006
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
Education
GED -
Northeast Jones Highschool
Laurel, MS05-2006
Skills
- Sales strategy
- Customer relationship management
- Product training
- Inventory management
- Promotional material development
- Problem solving
- Negotiation skills
- Customer loyalty building
- Sales expertise
- Marketing strategy
- Trend analysis
- Revenue optimization
- Employee motivation
- Verbal and written communication
Timeline
Sales Manager
Proflow Motorsports
10.2016 - Current
Parts/Accessories/Assistant Apparel Manager
Hattiesburg Cycles
01.2014 - 10.2016
Major Unit Sales
Hattiesburg Cycles
02.2012 - 01.2014
Parts/Accessories/Apparel/Service
Hattiesburg Cycles
01.2011 - 02.2012
Pre-Owned Sales Manager
Hattiesburg Cycles
09.2009 - 01.2011
Parts/Accessories/Apparel
Hattiesburg Cycles
01.2009 - 09.2009
Major Unit Sales
Hattiesburg Cycles
05.2006 - 01.2009
Service/Setup/Assembly
Hattiesburg Cycles
01.2004 - 05.2006
GED -
Northeast Jones Highschool
Similar Profiles
Walter C. BreedloveWalter C. Breedlove
Shipping and Receiving Clerk at Proflow Pumping Solutions Inc.Shipping and Receiving Clerk at Proflow Pumping Solutions Inc.
AARON MCKEEAARON MCKEE
PLUMBER, DRAINLAYER AND GASFITTER at Proflow Plumbing And Gas SoultionsPLUMBER, DRAINLAYER AND GASFITTER at Proflow Plumbing And Gas Soultions
David CartaDavid Carta
Senior Buyer/Purchasing Manager at ProFlow IncSenior Buyer/Purchasing Manager at ProFlow Inc
Timothy Bayne PerryTimothy Bayne Perry
Intern at InmanJager Wealth ManagementIntern at InmanJager Wealth Management
Samen SheikhSamen Sheikh
Administrative Assistant at Autumn View GardensAdministrative Assistant at Autumn View Gardens