Matthew Morrow
Hattiesburg
Summary
Driven Inside Sales Representative recognized for high productivity and efficient task completion. Skilled in customer relationship management, lead generation, and sales strategy implementation. Excel in communication, problem-solving, and adaptability, ensuring seamless interactions with clients and team members to drive growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Inside Sales Representative - Water and Sewer
Southern Pipe & Supply
07.2022 - Current
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
Warehouse Clerk
Hattiesburg Clinic
Hattiesburg, MS
08.2020 - 07.2022
- Work to receive items/ pull items in a timely and efficient manner as well as cycle count and assure correct stock
- Kept warehouse up to safety and health regulations at all times.
- Assisted in training new hires, sharing best practices and knowledge of warehouse operations.
- Improved inventory accuracy with consistent cycle counting and data entry into the warehouse management system.
Facility Supervisor
Payne Center
01.2017 - 01.2020
- Supervise facility to ensure safety of all patrons and uphold faculty rules as well as work flow
- Managed a team of facility staff, providing training and guidance for optimal performance.
Maintenance Worker
Progress water
12.2013 - 01.2020
- Worked with crew to perform maintenance at the work locations using machinery and technology
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Maintained a well-organized workspace and inventory system for tools and supplies, leading to increased productivity.
Sales Associate
Academy Sports + Outdoors
10.2015 - 07.2016
- Provided excellent customer service to all customers as well as taking calls to provide information on items
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
Education
Some college - Business
USM
Hattiesburg, MS12-2025
Business Management
Belhaven University
Jackson, MS12-2025
High school diploma or GED -
Skills
- Forklift
- Freight Experience
- Order Picking
- Shipping & Receiving
- Warehouse Distribution Experience
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Microsoft Office
- Microsoft Outlook
- First aid
- Supervising experience
- Materials Handling
- RF Scanner
- Pallet Jack
- Logistics
- Heavy lifting
- Leadership
- Upselling
- Hand tools
- Plumbing
- Merchandising
- Construction
- Retail sales
- Typing
- Inventory control
- Customer support
- Analysis skills
- Quality assurance
- Mechanical knowledge
- Delivery driver experience
- Team management
- Interviewing
- Data collection
- Continuous improvement
- Employee evaluation
- Warehouse management system
- Customer service
- Sales
Certification
- AED Certification
- CPR Certification
- Forklift Certification
- First Aid Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Inside Sales Representative - Water and Sewer
Southern Pipe & Supply
07.2022 - Current
Warehouse Clerk
Hattiesburg Clinic
08.2020 - 07.2022
Facility Supervisor
Payne Center
01.2017 - 01.2020
Sales Associate
Academy Sports + Outdoors
10.2015 - 07.2016
Maintenance Worker
Progress water
12.2013 - 01.2020
Some college - Business
USM
Business Management
Belhaven University