Matthew Price

• Spearheaded inventory control measures to replenish and maintain IT equipment.
• Troubleshoots various computer and network related issues in coordination with the base Communications Squadron and other entities as required.
• Installs and troubleshoots software on servers, desktops, and laptops to include Commercial Off-The-Shelf (COTS) and government developed
  applications/systems.
• Configured hardware, devices, and software to set up work stations for employees.
• Installed and configured operating systems and applications.
• Act as Functional Systems Administrator (FSA) and Client Support Administrator (CSA)
  to process all network (NIPRNET, SIPRNET) and customer AIS support functions with technical support from the
  installation Communications Squadron/ Network Control Center (NCC) directives.

· Maintained program files, records, databases, and websites to gather research and prepare and submit

reports.

· Consistently assists other users with computer issues such as MS Office, Adobe Acrobat, mapping printers, MS Teams, and other software issues.

· Validates need for access to and processes SAARS to multitude of software systems and databases including MILPDS, BLSDM, NEXGEN, ARIS, MyFSS, NIPR, SIPR, COINv2, GCCS, and ACES and ensure member receives minimum access needed.

· Directly assisted the commander and command staff with management of all squadron administrative functions.

· Routinely produced letters, reports, spreadsheets, databases, e-mails, calendar events, and many more items as needed.

· Regularly edited EPRs for proper format, spelling, and accuracy before forwarding.

· Delivered training for staff development, change management and materials, process and technical controls.

· Exercised knowledge of federal policy and guidance to include publications applicable to the functional area.

· Protects printed and electronic files containing sensitive data in accordance with the provisions of the Privacy Act of 1974 and other applicable laws, federal regulations, and Air Force policy.

· Responsible for personnel and physical security to include renewing and transferring clearances in DISS; submit PRs through E-QIP.

· Created support documentation that empowered and enabled user community to extend skills, leverage system features and find resolutions from support team.

· Partnered with software development team/USAF MWD Program Manager on reported errors and bugs on newly released MWD Record software and assisted in deployment of release fixes.

· Resolved minor computer and system networking problems to maintain user productivity.

· Served as section equipment custodian; maintained accurate inventories for $15K of gear and equipment.

· Appointed as Government Purchase Card Holder; maintained log, completed purchases and matched orders online.

· Conducted quarterly 1.1 explosives inventory valued at $14K with zero discrepancies as munitions custodian.

· Inspected materials, products, and electronic equipment to detect defects and malfunctions and troubleshoot problems.

· Served as Primary over all MWD MICT checklists and completed SAV visits.