Matthew Williams
Forest
Summary
Hardworking employee with management abilities. Devoted to giving every customer a positive and memorable experience. Passionate about technology and actively seeking new ways to continue learning and development.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Machine Operator
La-Z-Boy
Newton
01.2017 - Current
- Adjust machine settings to complete tasks accurately.
- Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
- Identify areas where improvements can be made in terms of efficiency or cost savings.
- Comply with company policies regarding quality control procedures.
- Carry out regular safety checks on machinery prior to operation.
- Record production information such as quantities produced and materials used on daily logs.
- Observe machine operations to detect any problems or defects in the finished product.
Retail Sales Associate
Walmart
Forest
03.2023 - 10.2023
- Completed transactions in an efficient manner while providing excellent customer service.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Handled customer complaints in a professional manner.
- Tracked inventory levels throughout the day and restocked items as needed.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Demonstrated knowledge of store products and services.
- Assisted in training new employees on proper use of equipment and safety protocols.
- Assisted customers with finding the right product for their needs.
- Organized displays to attract customers and promote sales.
Sales Manager
Aarons Furniture Store
Forest
03.2016 - 01.2017
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Established relationships with key clients, while maintaining existing customer base.
- Executed strategic sales plans to expand customer base and revenue.
- Performed sales consultations and educated clients on products and services.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
Education
High School Diploma -
Forest High School
Forest05-2010
Some College (No Degree) - Information Technology
East Central Community College
Decatur, MSSkills
- Equipment monitoring
- Troubleshooting
- Production preparation
- Specification compliance
- Debugging
- Network troubleshooting
- Desktop technical support
Affiliations
I am a single father to a two year old girl. Most of my time is dedicated to her and work. When i have spare time, i typically use it to my advantage by trying to learn or dabble in new things.
Examples are as follows:
- Programming
- Graphic Design
- Light robotics using servos and 3D printers
- Soldering
- PC Building
Certification
Currently in progress of obtaining my A+ Certification.
I took IT Foundations in college but i had some personal issues that set me on a different path for a while. This is why i am currently working to obtain then certification tody.
References
References available upon request.
Timeline
Retail Sales Associate
Walmart
03.2023 - 10.2023
Machine Operator
La-Z-Boy
01.2017 - Current
Sales Manager
Aarons Furniture Store
03.2016 - 01.2017
High School Diploma -
Forest High School
Some College (No Degree) - Information Technology
East Central Community College
Similar Profiles
Larissa CeliLarissa Celi
Interior Designer at La-Z-BoyInterior Designer at La-Z-Boy
John McLaughlinJohn McLaughlin
Sales Associate at La-Z-BoySales Associate at La-Z-Boy
Amber HarwoodAmber Harwood
Machine Operator at La-Z-BoyMachine Operator at La-Z-Boy