Matthew Dylan Campbell
Nesbit,MS
Summary
Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Service Technician
Fedex Express
08.2024 - Current
- Maintain a fleet of 1,800 assets involving preventative maintenance, mechanical breakdown, and any necessary paperwork required
- Respond to various urgent and non urgent ramp calls promptly to allow for proper flight departure
- Tear down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
- Replace defective wiring systems, hydraulics, and braking systems to return machines to service.
Retail Sales Associate
Sportsman's Warehouse
11.2019 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and helped with product questions, selections, and purchases.
- Greeted customers and provided outstanding customer service.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Ramp Agent
Fedex Express
07.2022 - 08.2024
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Coordinated ground crew activities to complete objectives on schedule.
- Deiced aircraft before takeoff for safety during inclement weather.
- Completed cargo manifests and flight paperwork for proper luggage and flight tracking.
Field Service Technician
Perry Trucking LLC
03.2020 - 08.2022
- Maintained company field response vehicle stocked with repair and replacement parts.
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Operated hand tools and power equipment according to company safety procedures.
- Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
- Tested systems, noting issues and completing preventive maintenance.
- Maintained a fleet of 15 tractor trailer semis and various large construction machinery.
Package Handler
Fedex Express
02.2022 - 07.2022
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Followed verbal and written instructions to properly move and ship products.
- Used hand-held scanners and physical logs to accurately track item movements.
Education
Associate of Applied Science - Aviation Maintenance Technology
Arkansas State Mid-South
West Memphis, AR12-2021
High School Diploma -
Lewisburg High School
Olive Branch, MS05-2019
Skills
- Operational skills in machinery
- Proficient in control systems
- Skilled in mechanical troubleshooting
- Electrical system troubleshooting
- Hydraulic system maintenance
- Pneumatic system maintenance
- System performance evaluation
- Preventive maintenance expertise
- Precision measuring
Certification
- FAA Airframe and Powerplant License
Timeline
Senior Service Technician
Fedex Express
08.2024 - Current
Ramp Agent
Fedex Express
07.2022 - 08.2024
Package Handler
Fedex Express
02.2022 - 07.2022
Field Service Technician
Perry Trucking LLC
03.2020 - 08.2022
Retail Sales Associate
Sportsman's Warehouse
11.2019 - Current
Associate of Applied Science - Aviation Maintenance Technology
Arkansas State Mid-South
High School Diploma -
Lewisburg High School
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