Maurice Humphries
Brookhaven
Summary
Telecommunications and Emergency Management professional with over 20 years of experience in delivering large-scale telecom, data, and IT systems for major providers and enterprise clients. Expertise in network engineering, NOCC, NEC, MTSO, and managing cell and microwave sites. Demonstrated success in designing, implementing, and securing mission-critical networks while optimizing infrastructure for scalability and cost efficiency. Accomplished telecommunications professional with expertise in emergency preparedness, network troubleshooting, and project management. Proven ability to execute complex network deployments and enhance disaster recovery efforts.
Overview
19
19
years of professional experience
Work History
Task Force Leader /Telecommunications Operator
Federal Emergency Management Agency, DHS
Washington
11.2016 - Current
- Established satellite connectivity, local area networks, and office communications with minimal support.
- Configured radios, repeaters, telephones, computers, and both wired and wireless networks.
- Planned deployment and installation of wide and narrowband radio frequency systems.
- Conducted integration, operation, maintenance, and testing of various communication systems.
- Installed and configured Cisco 7961G IP Phones and Cisco 5506 Network Switches in federal facilities.
- Provisioned Cradlepoint Router Plum Case IBR F900LP6 for Wi-Fi access points.
- Performed integration of off-the-shelf and prototype radio frequency systems with telecommunications equipment.
- Evaluated compatibility of systems with FEMA standards through rigorous testing.
Network Technician /Network Operations Center Engineer
Verizon Wireless
Azusa
05.2014 - 12.2015
- Designed, deployed, and maintained VoLTE and SIP systems for uninterrupted voice services.
- Troubleshot call quality issues, improving user experience and system reliability.
- Optimized IMS configurations by managing MTAS, CSCF, and DNS components.
- Performed VoLTE service upgrades, ensuring seamless legacy network integration.Monitored Nortel Networks ETAS Core switch on GSM platform to maintain efficiency.
- Conducted proactive health checks on network elements to quickly identify faults.
- Provided TAS and ETAS support for efficient problem resolution in critical network operations.
Switch Technician/Transport Infrastructure
Verizon Wireless
Tustin
01.2007 - 05.2014
- Configured and tested digital cross-connects on Tellabs Titan 5500 DSC and Alcatel-Lucent systems using Procomm Plus.
- Maintained nationwide fiber optic networks (OC3–OC192), VoLTE PODs, SIP, routers, servers, and cell sites.
- Deployed Cells on Wheels (COWs) as part of disaster recovery telecom solutions.
- Integrated circuits from Fujitsu 9500s and Ciena for high QoS and low latency.
- Managed ATM ISSHO link expansions at MTSO through provisioning and activation processes.
- Conducted testing of shelves and circuit packs on Ciena/Nortel 6500 DWDM platforms.
- Performed EV-DO re-home updates to improve overall network performance.
- Operated Nortel DMS 500 switches, ensuring effective fault isolation and alarm monitoring.
Education
Master of Public Administration - Management of Local Government
University of Southern California
Los Angeles, CABachelor of Science - Management Information Systems
Dallas Baptisit University
Dallas, TXSkills
- Emergency preparedness
- Disaster recovery
- Military operations
- Emergency response
- Military logistics
- Project management
- Network troubleshooting
- Network deployment planning
- Telecommunications repair
- Data center management
Telecommunications engineering
Network engineering (4G, VoLTE, LAN/WAN)
Fiber optics and DWDM/CWDM - Network engineering
- 4G LTE experience
- Network protocols
- Wireless communication systems
- Fiber optic technology
- Satellite communications expertise
- Protocol analyzers
- Cisco switch and routing
- Telecommunications equipment
- Microsoft Office Suite
- Hardware installation and configuration
- Radio frequency engineering
- Network architecture design
Affiliations
California State Guard Long Beach, CA
Specialist, 40th Support Detachment Brigade 12/2022 – Present
Planned, developed, and implemented emergency management programs to mitigate the impact of disasters and emergencies.
Assisted and protected California and its citizens from a variety of natural and man-made disasters, including wildfires, pandemics, earthquakes, floods, and civil unrest.
Trained and drilled soldiers for the U.S. Army’s National Guard to boost the preparedness of combat units in the 40th Infantry Division (40th ID) for missions in the Middle East. This training aimed to strengthen the capabilities of our allies and promote regional security.
Specialist, 40th Support Detachment Brigade 12/2022 – Present
Planned, developed, and implemented emergency management programs to mitigate the impact of disasters and emergencies.
Assisted and protected California and its citizens from a variety of natural and man-made disasters, including wildfires, pandemics, earthquakes, floods, and civil unrest.
Trained and drilled soldiers for the U.S. Army’s National Guard to boost the preparedness of combat units in the 40th Infantry Division (40th ID) for missions in the Middle East. This training aimed to strengthen the capabilities of our allies and promote regional security.
Timeline
Task Force Leader /Telecommunications Operator
Federal Emergency Management Agency, DHS
11.2016 - Current
Network Technician /Network Operations Center Engineer
Verizon Wireless
05.2014 - 12.2015
Switch Technician/Transport Infrastructure
Verizon Wireless
01.2007 - 05.2014
Master of Public Administration - Management of Local Government
University of Southern California
Bachelor of Science - Management Information Systems
Dallas Baptisit University