Detail-oriented professional with a strong background in enhancing guest experiences and resolving issues. Skilled in critical thinking and SPSS statistics, ready to contribute to operational excellence and improved service delivery.
Overview
6
6
years of professional experience
Work History
Housekeeping
Cooperwood Senior Living
Flowood
12.2025 - Current
Executed light housekeeping tasks to maintain tidy living spaces, including vacuuming carpets, dusting surfaces, and emptying trash cans.
Enhanced home cleanliness by performing key light housekeeping functions.
Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
Sanitized bathrooms by thoroughly cleaning toilets, tubs, showers, and sinks.
Manager
Lost Pizza
Brandon
06.2020 - 12.2025
Improved guest experience by promptly addressing concerns and resolving issues.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Maintained records of food inventory, supplies, and equipment.
Managed inventory by ordering supplies and ingredients regularly to support operations.
Assisted customers by phone in taking orders and answering product or service inquiries.
Resident Assistant
Cooperwood Senior Living
Flowood
06.2025 - 10.2025
Supported residents with daily living activities and personal care, enhancing their comfort and well-being.
Conducted routine rounds, engaging with residents to address care needs and foster a supportive environment.
Transported residents to activities and meals.
Cultivated strong relationships with residence hall community members, promoting a sense of belonging and cooperation.