McKinley Goodin
Morton
Summary
Detail-oriented professional with a strong background in enhancing guest experiences and resolving issues. Skilled in critical thinking and SPSS statistics, ready to contribute to operational excellence and improved service delivery.
Overview
6
6
years of professional experience
Work History
Housekeeping
Cooperwood Senior Living
Flowood
12.2025 - Current
- Executed light housekeeping tasks to maintain tidy living spaces, including vacuuming carpets, dusting surfaces, and emptying trash cans.
- Enhanced home cleanliness by performing key light housekeeping functions.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Sanitized bathrooms by thoroughly cleaning toilets, tubs, showers, and sinks.
Manager
Lost Pizza
Brandon
06.2020 - 12.2025
- Improved guest experience by promptly addressing concerns and resolving issues.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Maintained records of food inventory, supplies, and equipment.
- Managed inventory by ordering supplies and ingredients regularly to support operations.
- Assisted customers by phone in taking orders and answering product or service inquiries.
Resident Assistant
Cooperwood Senior Living
Flowood
06.2025 - 10.2025
- Supported residents with daily living activities and personal care, enhancing their comfort and well-being.
- Conducted routine rounds, engaging with residents to address care needs and foster a supportive environment.
- Transported residents to activities and meals.
- Cultivated strong relationships with residence hall community members, promoting a sense of belonging and cooperation.
Education
Bachelor of Arts - Criminology
Mississippi State University
Meridian, MS12-2025
Skills
- Customer service
- Attention to detail
- Time management
- Problem-solving
- Conflict resolution
- Critical thinking
- Data analysis
- SPSS statistics
Timeline
Housekeeping
Cooperwood Senior Living
12.2025 - Current
Resident Assistant
Cooperwood Senior Living
06.2025 - 10.2025
Manager
Lost Pizza
06.2020 - 12.2025
Bachelor of Arts - Criminology
Mississippi State University