Summary
Overview
Work History
Education
Skills
Timeline
Generic

Meagan Saulters

Petal

Summary

Experienced, organized, and highly adaptable professional with a strong background in office administration, customer service, and team coordination across multiple industries, including healthcare, small business operations, and education. Skilled in managing daily office workflows, handling high call volumes, dispatching field staff, and maintaining clear communication with both customers and internal teams. A fast learner and multitasker who thrives in dynamic environments. Proficient in Microsoft Office Suite, and capable of inspecting, assigning, and routing tasks efficiently while maintaining quality and compliance

Overview

9
9
years of professional experience

Work History

Lead Daycare Teacher

LCLA Learning Academy
03.2022 - Current
  • Facilitated engaging learning activities to promote cognitive and social development in young children.
  • Assisted in creating a safe and nurturing environment for students during daily routines.
  • Observed individual student progress and provided feedback to support developmental goals.
  • Collaborated with parents to address children's needs and enhance their educational experience.
  • Supported classroom management by establishing clear expectations and promoting positive behavior.
  • Maintained organized classroom materials and resources to ensure efficient learning experiences.
  • Developed positive relationships with parents, resulting in increased parental involvement and support for their child''s education.
  • Implemented progress monitoring systems to track individual student growth, enabling targeted support and interventions as needed.
  • Resolved staff and parent disputes through constructive problem-solving techniques.
  • .Adapted teaching methods to accommodate diverse learning styles while maintaining consistent academic standards throughout the classroom.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Organized and supervised large and small group activities.

Executive Secretary

Saulters Pavement Marking, LLC
10.2019 - 01.2022
  • Managed executive calendar, scheduling meetings and appointments efficiently.
  • Liaison between field techs and customers to ensure smooth work flow.
  • Verify job completion and schedule out workflow to ensure completion of all work before deadlines.
  • Communicate with field techs and address any job issues that may delay any workflow.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Collaborated with cross-functional teams, expediting project completion times and enhancing overall efficiency.
  • Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
  • Answered high volume of phone calls and email inquiries.
  • Managed daily office operations, ensuring efficient workflow and adherence to company policies.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.

Pharmacy Technician

New Point Pharmacy
05.2016 - 10.2019
  • Managed medication inventory, ensuring accurate stock levels and timely replenishment.
  • Processed prescription orders efficiently, verifying accuracy and compliance with regulations.
  • Collaborated with pharmacists to counsel patients on medication usage and potential side effects.
  • Trained new pharmacy technicians on operational procedures and best practices for customer service.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
  • Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.

Education

College Prep Curriculum -

Lawrence County High School
Monticello, MS
05.2010

Skills

  • Office & Operations Management
  • Calendar management, email correspondence, call handling
  • Scheduling, dispatching, and task coordination
  • Communication & Customer Service
  • Handling client inquiries, issue resolution, and professional communication
  • Liaising between field techs and customers to ensure smooth workflows
  • Multitasking & Time Management
  • Prioritizing multiple tasks under pressure in fast-paced environments
  • Monitoring GroupMe or team chat tools for real-time updates and responses
  • Proficient in Microsoft Word, Excel, Outlook, Google Workspace
  • Experienced with point-of-sale systems, CRM platforms, and data entry software
  • Problem Solving & Decision-Making
  • Quick thinking with a focus on customer satisfaction and operational efficiency
  • Managed all incoming calls, emails, and job inquiries for a service-based business
  • Quoting jobs, scheduled crews, assigned tasks, and routed teams to multiple project sites
  • Maintaining spreadsheets, office records, employee time cards, and purchase orders
  • Balancing customer relations with field team, support and problem resolution
  • Tracking jobs in progress and communicated updates between office and field
  • Microsoft Office (Word, Excel, Outlook)
    Google Workspace (Docs, Sheets, Gmail, Drive)
  • POS Systems & Pharmacy Software
    Discord, Groupme, Email Platforms, Internal Communication Tools
  • Data Entry, File Management, Job Routing Systems

Timeline

Lead Daycare Teacher

LCLA Learning Academy
03.2022 - Current

Executive Secretary

Saulters Pavement Marking, LLC
10.2019 - 01.2022

Pharmacy Technician

New Point Pharmacy
05.2016 - 10.2019

College Prep Curriculum -

Lawrence County High School

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Meagan Saulters