Megan Chambers
Jackson
Summary
Detail-oriented professional with extensive experience in aviation and healthcare sectors. Proven ability to communicate effectively and manage time efficiently, ensuring safety compliance and enhancing team performance. Track record of optimizing operational processes and driving results in high-pressure environments.
Overview
10
10
years of professional experience
Work History
International Flight Attendant
Delta Air Lines, Inc
Atlanta
01.2023 - Current
- Ensured compliance with FAA regulations and company policies to maintain cabin safety and security standards.
- Administered emergency procedures to improve onboard safety and ensure effective responses during critical situations.
- Provided exceptional customer service throughout flight experiences, fostering positive passenger relations.
- Directed junior team members in executing duties according to company regulations, fostering a culture of safety and compliance.
Records Specialist
Humana Inc.
Jackson
06.2017 - 01.2023
- Accessed and organized patient data using EHRs and medical record indexing systems to support timely information retrieval.
- Maintained and updated medical document records in accordance with HIPAA regulations, ensuring patient confidentiality and data integrity.
- Participated in quality assurance initiatives to ensure accuracy and privacy of patient records.
- Collaborated with team members to streamline workflows for record retrieval, improving overall team efficiency.
Provider Resolution Specialist
United Healthcare Group
Ridgeland
10.2015 - 06.2017
- Collaborated with providers to resolve pending claim issues and disputes, ensuring timely claim payments.
- Analyzed claims data to identify trends and resolve discrepancies, enhancing accuracy of claims processing.
- Processed patient authorization requests through electronic health record systems.
- Ensured adherence to HIPAA regulations while managing confidential patient information.
Education
Bachelor of Science - Health Administration
University of Southern Mississippi
Hattiesburg, MS12-2008
Skills
- Team leadership
- Time management
- Attention to detail
- Problem solving
- Effective communication
- Safety compliance
- FAA regulations
Timeline
International Flight Attendant
Delta Air Lines, Inc
01.2023 - Current
Records Specialist
Humana Inc.
06.2017 - 01.2023
Provider Resolution Specialist
United Healthcare Group
10.2015 - 06.2017
Bachelor of Science - Health Administration
University of Southern Mississippi