Megan Holland
Brookhaven
Summary
Dynamic insurance professional with a goal-oriented mindset and extensive experience at Combined Insurance. Expert in policy analysis and industry regulations, I excel in developing tailored insurance solutions that enhance client satisfaction. Proven ability to build strong relationships and educate clients effectively, fostering trust and loyalty in a competitive market.
Professional childcare educator with proven expertise in nurturing and developing young minds. Strong collaboration skills and consistent ability to adapt to changing needs, ensuring reliable and supportive environment. Proficient in creating engaging educational activities, fostering positive relationships, and maintaining high standards of care and safety. Renowned for achieving results through effective communication and teamwork.
CPR CERTIFIED
Artistic painting and arts and craft background
Overview
14
14
years of professional experience
Work History
Independent Insurance Agent
Combined Insurance
11.2023 - Current
- Developed personalized insurance solutions to meet client needs and enhance satisfaction.
- Conducted thorough assessments of clients' insurance requirements, recommending appropriate coverage options.
- Utilized CRM software to track client interactions and streamline follow-up processes.
- Collaborated with underwriters to ensure accurate policy issuance and adherence to compliance standards.
- Delivered presentations on policy features, benefits, and claims processes to educate clients effectively.
- Maintained up-to-date knowledge of industry trends and regulatory changes impacting insurance products.
- Built strong relationships with clients through consistent communication and exceptional service delivery.
Insurance Agent
Direct Auto & Life Insurance
03.2021 - 11.2024
- Developed customized insurance solutions to meet diverse client needs.
- Educated clients on policy options, coverage details, and claims processes.
- Managed client accounts, ensuring timely updates and renewals of policies.
- Conducted market analysis to identify emerging trends and competitive offerings.
- Trained and mentored new agents, enhancing team performance and knowledge base.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
Server Manager
Cracker Barrell
12.2019 - 11.2023
- Managed daily operations to ensure high-quality service and customer satisfaction.
- Trained and mentored new servers on menu knowledge and customer engagement techniques.
- Developed staff schedules to optimize coverage during peak hours, enhancing efficiency.
- Implemented inventory tracking systems to maintain stock levels and reduce waste.
- Conducted regular team meetings to reinforce service standards and address challenges.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
Retail Manager
Holland and CO Boutique
09.2016 - 02.2021
- Directed daily operations, ensuring optimal staffing levels and efficient workflow management.
- Implemented inventory control measures, enhancing stock accuracy and reducing discrepancies.
- Trained and developed staff on customer service standards, fostering a high-performance team culture.
- Analyzed sales trends to inform merchandising strategies, driving increased product visibility.
Day Care Teaching
Wcca Child Care
08.2011 - 11.2016
- Skilled at developing and scheduling daily and monthly activities.
- Manage budgets for monthly and weekly activities.
- Promote and assist with participation of educational and phyiscal activities.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
East Webster High School
Maben, MSMaster of Science - Medical Social Work
Holmes Community College
Goodman, MS05-2014
Skills
- Goal-oriented mindset
- Policy analysis
- Industry regulations
- Insurance products
Languages
Spanish
Elementary
Timeline
Independent Insurance Agent
Combined Insurance
11.2023 - Current
Insurance Agent
Direct Auto & Life Insurance
03.2021 - 11.2024
Server Manager
Cracker Barrell
12.2019 - 11.2023
Retail Manager
Holland and CO Boutique
09.2016 - 02.2021
Day Care Teaching
Wcca Child Care
08.2011 - 11.2016
East Webster High School
Master of Science - Medical Social Work
Holmes Community College
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