Meghan Louko

I started out in the emergency room as an outpatient access tech. I checked patients in and out, helped the nurse with whatever they needed with the patient, if the patient ended up needing to be referred out, I’ve done that if they needed a study, I got that word that needed to go, I was on a three two split shift my days off I would go to the clinic and work with Mississippi sports meds with MRIs then they moved me to outpatient scheduling department where a pre-certain schedule Dr. Windham’s surgeries, I also schedule general surgeries, EGD’s, colonoscopies, along with mammograms, Pap smears, ultrasound, MRIs, CTs. I fill in at the pulmonary clinic and our cardiac clinic.

• Coordinated patient scheduling to optimize clinic workflows and enhance service delivery.
• Facilitated communication between healthcare providers and patients, ensuring clarity in care instructions.
• Managed patient intake processes, improving accuracy of medical records and information flow.
• Managed a high volume of client requests, ensuring timely and effective service delivery.

• Processed customer transactions efficiently using point-of-sale systems.
• Assisted customers with product inquiries and provided exceptional service.
• Worked flexible schedule and extra shifts to meet business needs.

• Managed correspondence and communication between departments to ensure seamless operations.
• Coordinated travel arrangements for senior executives, optimizing schedules and itineraries.
• Assisted in budget tracking and expense reporting to maintain financial accuracy.
• Maintained filing systems and databases, enhancing information retrieval efficiency.
• Contributed to a positive work environment by maintaining a clean, organized office space that promoted efficiency.
• Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.
• Supported executive team by organizing meetings, preparing agendas, and documenting minutes.