Meghan Patton
Olive Branch
Summary
Shift management professional with extensive experience in leading teams and optimizing daily operations. Known for strong focus on team collaboration and achieving results, adaptable to changing needs. Expertise in conflict resolution and time management, highly reliable and flexible.
Overview
7
7
years of professional experience
Work History
SHIFT LEAD
Walgreens
10.2022 - Current
- Collaborated with staff members to discuss performance goals, progress, or any issues.
- Analyzed data to identify areas of improvement or potential problems.
- Created successful shift plans, adjusting team member line-up to achieve shift efficiency.
- Collaborated with upper management on projects related to marketing initiatives or policy changes.
- Prepared end-of-shift reports for review and approval.
- Kept accurate records of daily transactions using computerized systems.
- Managed closing and opening procedures to ensure safety and security.
- Coached team members, delivering candid feedback on expectations and performance.
- Complied with company standards and policies, setting example for team members.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
ASSISTANT MANAGER
Pyros Pizza
08.2018 - 08.2022
- Resolved customer complaints and handled issues to promote satisfaction.
- Assisted with recruiting efforts by interviewing prospective candidates for open positions.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
- Ensured compliance with all applicable laws regarding health codes, labor regulations, and safety standards.
Education
HIGH SCHOOL DIPLOMA -
Center Hill High School
Olive Branch, MS05.2017
Skills
- Customer Service Centered
- Team motivation
- Conflict Resolution
- Equipment Troubleshooting
Timeline
SHIFT LEAD
Walgreens
10.2022 - Current
ASSISTANT MANAGER
Pyros Pizza
08.2018 - 08.2022
HIGH SCHOOL DIPLOMA -
Center Hill High School
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