MICHAEL WEST
Lucedale
Summary
Experienced Emergency Vehicle Operator specializing in patient transportation and safety protocol compliance. Demonstrates strong communication and route navigation skills to deliver timely patient care. Organized in coordinating routes and vehicle loading, with a focus on safety and customer service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Driver
Pafford EMS
Gulfport
10.2025 - Current
- Operated emergency vehicles to transport patients safely and efficiently.
- Followed established safety protocols during all driving and patient interactions.
- Assisted medical personnel with loading and unloading patients, ensuring timely and safe transport.
- Maintained vehicle cleanliness and functionality, contributing to safe transport operations before each shift.
- Communicated effectively with dispatch to receive routing instructions and updates.
- Navigated various routes quickly while adhering to traffic regulations and safety laws.
- Collaborated with team members to coordinate timely patient care during emergencies.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Documented daily mileage, gas, and other data.
- Adhered to company policies and procedures related to safety and security standards.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Performed pre-trip inspection checks and reported problems to supervisor.
- Transported clients to and from specific locations, facilitating access to necessary medical care.
Mechanic
Tree Tech Of Louisiana
Pearl River
01.2024 - 07.2024
- Conducted routine maintenance on various tree care equipment.
- Inspected machinery for safety and operational efficiency.
- Assisted in repairing engines and hydraulic systems.
- Operated hand tools and diagnostic equipment effectively.
- Collaborated with team members to complete repairs efficiently.
- Documented repairs and maintenance activities accurately.
- Followed safety protocols while working on machinery.
- Repaired or replaced worn parts such as brake pads and wheel bearings using hand tools and power tools.
- Inspected, serviced, and repaired brakes, exhaust systems, transmissions, engines, suspension systems, drive trains, and fuel systems.
- Performed preventive maintenance services such as oil changes and tune-ups on cars and trucks.
- Collaborated with fellow mechanics to resolve complex repairs effectively.
- Diagnosed mechanical problems on a wide variety of vehicles using specialized tools and equipment.
- Monitored shop equipment to maintain safe working condition.
- Kept detailed records of repairs, labor involved and parts used.
- Installed new or rebuilt engines into vehicles following manufacturer's instructions for installation procedures.
- Identified additional needed repairs by conducting visual inspections of the vehicle's interior and exterior.
- Ensured safety protocols were followed while working on vehicles.
- Maintained garage safety protocols to meet regulatory and company expectations.
- Tested components with appropriate instruments to ensure proper operation.
- Utilized computer diagnostic equipment to troubleshoot electrical issues in vehicles.
- Examined loose bolts and specified safety devices on vehicles and made adjustments.
- Replaced faulty wiring harnesses in order to restore proper functioning of electrical systems.
- Researched parts availability from vendors in order to complete repairs efficiently.
- Explained troubleshooting diagnosis to customer, detailing proposed repair plan and estimated costs.
- Connected electrical wiring to control panels and electric motors.
- Consulted with customers regarding service options available based upon their needs.
- Explained technical diagnoses and needed repairs to non-mechanical individuals who lack technical knowledge.
- Adjusted vehicle components according to specifications utilizing testing equipment such as dynamometers or chassis charts.
- Adhered to all safety protocols and guidelines to prevent accidents and injuries.
- Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
- Removed old oil, replaced filters, and added correct amounts of fluids.
- Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
- Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
- Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
- Analyzed work orders and coordinated with supervisors to ensure alignment on repair tasks.
- Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
- Tested components and systems using infrared engine analyzers, compression gauges and computerized diagnostic devices.
- Aligned wheels using special alignment equipment and wheel-balancing machines.
- Estimated costs of vehicle repair.
- Adjusted and repaired systems to meet manufacturers' performance specifications.
- Evaluated vehicle schematics to assess required parts and order accordingly.
Technician
RIVER CITY TERMITE AND PEST CONTROL
Holden
02.2020 - 11.2023
- Applied pesticides and treatments according to safety protocols and regulations.
- Advised clients on pest control options and tailored maintenance plans to meet their specific needs.
- Inspected properties for signs of pest infestations and potential threats.
- Instructed clients on effective prevention techniques, reducing likelihood of future infestations.
- Responded promptly to client inquiries and service requests for pest issues.
- Documented service visits and pest control treatments in company software systems.
- Collaborated with team members to develop effective pest management strategies.
- Maintained tools and equipment for optimal performance and safety standards.
- Oversaw quality control processes, ensuring high customer satisfaction through consistent service delivery.
- Followed safety practices to safeguard against injury and damage to property.
- Participated in training to maintain technical expertise and proficiency on applicable equipment.
- Conducted preventive maintenance procedures according to established schedules.
- Tested and calibrated instruments to ensure accuracy and reliability of data.
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Replaced faulty parts to ensure equipment functionality.
- Installed new components or replaced defective parts to restore functionality.
- Completed scheduled appointments on time to drive quality service.
- Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
- Ran tests on newly repaired machinery and equipment to confirm proper functionality.
- Estimated labor and material costs for projects to inform clients.
- Relayed important safety guidelines to clients to achieve thorough understanding of new equipment.
- Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
- Reviewed technical manuals and other documents related to product operation and maintenance requirements.
Education
Diploma -
YCP
Carville, LA05-2010
Skills
- Emergency vehicle operation
- Patient transportation
- Passenger transportation
- Safe driving practices
- Defensive driving
- Safe driving techniques
- Driving operations
- Emergency response
- Traffic laws
- Vehicle inspection
- Vehicle inspections
- Preventive maintenance
- Diagnostic troubleshooting
- Route navigation
- Route planning
- Route determination
- Route management
- Urban and rural driving
- Driving in adverse conditions
- Inclement weather driving
- Navigational systems and GPS
- Clean driving record
- Valid Driver's license
- Transportation
- Map reading
- Time management
- Problem solving
- Team collaboration
- Effective communication
- Interpersonal skills
- Punctual and reliable
- Safety protocol adherence
- Safety protocols
- Heavy lifting
- Safety protocols
Certification
EMS DRIVING LICENSE
Timeline
Driver
Pafford EMS
10.2025 - Current
Mechanic
Tree Tech Of Louisiana
01.2024 - 07.2024
Technician
RIVER CITY TERMITE AND PEST CONTROL
02.2020 - 11.2023
Diploma -
YCP