Michelle Tucker
Biloxi
Overview
6
6
years of professional experience
Work History
Loan Officer
All American Lending
06.2022 - 11.2023
- Maintained strict confidentiality of bank records and client information.
- Developed strong relationships with customers through high levels of customer service.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
- Processed loan applications and monitored progress from start to finish.
Loan Officer
PLS Loan Store
03.2020 - 10.2022
- Maintained strict confidentiality of bank records and client information.
- Developed strong relationships with customers through high levels of customer service.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
- Processed loan applications and monitored progress from start to finish.
- Evaluated loan requests and documents to verify accuracy and completeness.
- Submitted loan applications to underwriter for verification and recommendations.
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Improved loan processing efficiency by streamlining application procedures and documentation requirements.
- Educated potential clients on various loan options, guiding them towards informed decisions that fit their financial goals.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
Store Manager
Check Into Cash
02.2018 - 10.2020
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Education
Diploma -
Biloxi High School
Biloxi, MS05.2003
Skills
- Database management
- Documentation review
- Relationship building and management
- Financial advising
- Credit analysis
- Client relations
- Sales expertise
Courtinformation
Circuit Court, Seventh Judicial Circuit, Sangamon County, Illinois, 2004-CM-001749, People of the State of Illinois, Michelle D Moore, Retail Theft, 720 ILCS 5/16A-3(a), 07/04/04, 08/11/04, 09/09/04, 10/26/04, Guilty, Waived Jury Trial, 200, 0, 200, 10/26/04, Kathryn A. Lee, 09/15/07
Timeline
Loan Officer
All American Lending
06.2022 - 11.2023
Loan Officer
PLS Loan Store
03.2020 - 10.2022
Store Manager
Check Into Cash
02.2018 - 10.2020
Diploma -
Biloxi High School
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