Mohamed Bah
Southaven
Summary
Highly meticulous professional with outstanding communication, interpersonal, and innovative problem-solving skills. Dedicated to utilizing my abilities to effectively contribute to the open position within your esteemed company. Consistently recognized by colleagues for my strong work ethic, I consistently deliver results that contribute to your organization's success.
Overview
6
6
years of professional experience
Work History
LEAD DISPATCHER/TRANSPORTATION
Baptist Memorial Hospital Desoto
02.2024 - Current
- Enhanced communication between field personnel and the dispatch team by establishing clear protocols and utilizing effective communication tools.
- Reduced errors in dispatch assignments by prioritizing accuracy and attention to detail in all tasks.
- Coordinated with hospital staff, ensuring timely support during critical situations.
- Consistently met or exceeded company goals for dispatch efficiency and customer satisfaction through diligent work ethic and focus on continuous improvement.
- Managed a team of dispatchers, providing guidance and mentorship to improve overall job performance.
- Monitored system performance and implemented improvements as needed, maintaining the highest level of service for clients.
TRANSPORTER
Baptist Memorial Hospital Desoto
10.2023 - 02.2024
- Transport patients, equipment, and/or supplies throughout hospital to ensure items are available when needed for patient
- Maintain a safe and germ-free environment for all customers
- Document all patient transports on appropriate departmental log
- Inspect equipment prior to usage to ensure in proper working order
- Complete assigned goals.
Host
Akita Sushi and Hibachi Steakhouse
03.2018 - 12.2023
- Take customer orders and process to-go orders
- Handle cash transactions and ensure accuracy of the register
- Package to-go orders efficiently
- Focus on customer satisfaction
- Answer phone calls and provide assistance
- Finalize transactions and process refunds
- Maintain regular communication with the manager.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Sales Representative
I'm Mastery Academy
07.2020 - 08.2022
- Developed foundational knowledge of the foreign exchange market
- Utilized sales tactics to expand my audience
- Conducted daily phone calls to potential clients interested in learning about the benefits of the foreign exchange market
- Provided regular support and information to my team members
- Organized weekly leader calls to foster team growth
- Consistently posted engaging content on social media to expand business audience
- Hosted zoom calls for an investment group of 2000+
- Engaged with cold market prospects
- Conducted bootcamps for new members and prospects.
- Expanded customer base through cold calling, networking, and relationship building.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
Education
Bachelor of Arts (B.A.) in Management information systems Candidate -
University Of Mississippi
University, MS12.2024
Associate of Arts -
Northwest Community College
05.2023
Skills
Exceptional time-management skills
Strong problem-solving abilities
Effective critical thinking
Proficient in sales tactics
Able to multitask efficiently
Delegating Work
Effective and fast learner
Awards
- Platinum 1000
- Youngest Platinum Leader within I'm Academy
- Youngest person to enroll 75 people within I'm Academy
Timeline
LEAD DISPATCHER/TRANSPORTATION
Baptist Memorial Hospital Desoto
02.2024 - Current
TRANSPORTER
Baptist Memorial Hospital Desoto
10.2023 - 02.2024
Sales Representative
I'm Mastery Academy
07.2020 - 08.2022
Host
Akita Sushi and Hibachi Steakhouse
03.2018 - 12.2023
Bachelor of Arts (B.A.) in Management information systems Candidate -
University Of Mississippi
Associate of Arts -
Northwest Community College
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